---
title: "Churn Solution | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/churn-solution
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Churn Solution

Website: https://churnsolution.com/  
Stages covered: 1 of 8 (Adopt)  
Founded: 2021 in MIDDLETOWN, United States  
Headquarters: Middletown, United States  
G2 rating: 4.5 (2 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Churn Solution is a churn-reduction platform for subscription businesses that helps reduce cancellations, recover failed payments, win back cancelled customers, and track churn with analytics and AI-assisted feedback analysis.

## What it's used for

- Personalized cancellation flows to reduce cancellations
- Failed payment recovery with dunning emails and smart retries
- Win-back campaigns to reactivate cancelled users
- AI analysis of cancellation feedback and reasons
- Churn and retention analytics reporting

## Who it suits

- Subscription-based companies
- B2B and B2C subscription businesses

## How it works

Churn Solution connects to a subscription business’s billing stack, then uses cancellation flows, targeted offers, feedback analysis, recovery emails, smart retries, reactivation campaigns, and analytics to reduce churn and recover revenue.

## Key features

- Personalized cancellation flows
- Customer segmentation by subscription details and behavioral data
- A/B and multi-variant testing for cancellation flows
- Exit surveys with follow-up questions
- AI sentiment, content, and intent analysis for customer feedback
- Churn, retention, and cohort tracking
- Automated dunning emails for failed payments
- Adaptive smart retries based on payment signals and history
- Automated reactivation campaigns via email and SMS
- Hosted self-service customer billing portal
- Session replay for cancellation flows
- In-app pause and payment walls shown on login
- MCP server for AI assistants with live churn data access

## What it works with

Stripe, Braintree, RecurPay, WooCommerce, Paid Memberships Pro, Paddle, Slack, Claude, ChatGPT, Cursor, VS Code

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Reduce cancellations instantly with personalized cancellation flows.
>
> Stop involuntary churn by recovering failed payments automatically.
>
> Win back cancelled users through automated reactivation emails.
>
> Understand cancellation reasons instantly using AI.
>
> Track churn trends clearly with actionable insights.
>
> A complete churn reduction platform to keep the customers HAPPY.

## Pricing

- Pay As We Save: 25% of Boosted Revenue; minimum fees $50/month
- Custom Fixed pricing: Fixed amount based on Monthly Recurring Revenue; example estimate shown: $270/Month for the selected MRR

## Who uses it

- Quello
- QuizPlus

Named on churnsolution.com.

## Use cases on its website

- [Cancellation Flows](https://churnsolution.com/products/cancellation-flows)
- [Payment Recovery](https://churnsolution.com/products/payment-recovery)
- [Reactivation Campaigns](https://churnsolution.com/products/reactivation)
- [AI Feedback Analysis](https://churnsolution.com/products/feedback-analysis)
- [Churn Metrics](https://churnsolution.com/products/churn-metrics)

## Customer stories on its website

- [Leading Digital Marketplace: How a Leading Digital Marketplace Prevented $271.7K in Revenue Churn](https://churnsolution.com/case-studies/digital-marketplace)
- [EduTech platform: How an EduTech platform reduced churn by 44% and recovered $241K](https://churnsolution.com/case-studies/edutech)
- [Healthcare platform: How a healthcare platform reduced churn by 28% and recovered $160.7K in 10 months](https://churnsolution.com/case-studies/healthcare)

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

## Security and compliance

No security details published

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Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/churn-solution