---
title: "Churned | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/churned
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Churned

Website: https://churned.io/  
Stages covered: 5 of 8 (Onboard, Adopt, Expand, Renew, Advocate)  
Founded: 2019 in Amsterdam, Netherlands  
Headquarters: Amsterdam  
G2 rating: 5.0 (2 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

AI retention platform for subscription-focused businesses that unifies customer data, predicts churn and renewal risk, segments audiences, and automates next-best retention, reactivation, and upsell actions.

## What it's used for

- expansion
- churn prevention
- Reduce churn
- Increase subscriber lifetime value
- Create predictable revenue
- Increase renewals
- Reactivate lost customers
- Convert free trials
- Upgrade lifetime value

## Who it suits

- High-volume subscription businesses
- Teams managing tens of thousands of subscribers and millions of subscriber interactions
- Direct-to-consumer subscription products
- Digital media and publishing companies
- Utilities and energy with large subscriber bases
- Gyms, wellness and community-based services
- NGOs
- Telecommunications businesses

Buyers: Customer Success (Teams that need to prioritize outreach at scale for high-risk accounts.), Marketing (Retention and marketing teams using predictive segments and automated campaigns.), Fundraising (NGO marketers and fundraising teams using donor retention and reactivation workflows.)

## How it works

Churned connects CRM, support, usage, financial, and marketing data or a data warehouse; trains predictive AI on customer behavior; then uses prescriptive AI to identify and automate the next best action in existing tools.

## Key features

- Automated workflows
- Customer behavior analysis
- Segment-specific optimization
- Next best action automation
- Custom AI models trained on first-party subscriber data
- Churn prediction and renewal risk scoring
- Customer health scores and lifetime value tracking
- Dynamic audience segmentation and intelligent targeting
- Next-best-action recommendations
- Automated campaigns pushed into CRM or marketing tools
- Real-time dashboards and ROI tracking
- Sentiment scoring from customer interactions

## What it works with

ActiveCampaign, AFAS Software, Amplitude, AWS Athena, AWS S3, Chargebee, Chargify, Copernica, Customer.io, CustomerGauge, Delighted, Dynamics365, Freshdesk, Freshworks, Gong, Google Analytics, Google BigQuery, Hubspot, Intercom, Klaviyo, Mailchimp, Mixpanel, Pipedrive, Planhat, Salesforce, Segment, Shopify, Slack, Snowflake, Stripe, WooCommerce, Younium, Zendesk, Zoho Desk

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Predict and prevent churn with AI-driven insights.
>
> Bring together scattered customer data, predict behaviour and act with precision.
>
> Automate real-time follow-ups and retention actions based on customer behaviour.

## Pricing

- All plans include a set number of Co-Pilots. Additional Co-Pilots can be purchased as your needs grow.
- Starter
- Scale
- Enterprise

## Where this came from

Compiled from 1 public page on churned.io:

- [churned.io/](https://churned.io/)

## Who uses it

- War Child
- Thuysvers
- Uptrends
- Just Russel
- PLNKTN
- Budget Thuis
- Next Energy
- Follow The Money

Named on churned.io.

## Use cases on its website

- [Reduce churn](https://www.churned.io/solutions/subscription-products)
- [Increase renewals](https://www.churned.io/solutions/energy)
- [Convert free trials](https://www.churned.io/solutions/publishers)

## Customer stories on its website

- [War Child: NGO](https://www.churned.io/)
- [Thuysvers: Subscription box](https://www.churned.io/)
- [Uptrends: B2B SaaS](https://www.churned.io/)

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

## Security and compliance

- ISO 27001
- SOC 2 Type 2
- HIPAA

---
Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/churned