---
title: "ChurnZero | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/churnzero
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# ChurnZero

Website: https://churnzero.com/  
Stages covered: 3 of 8 (Onboard, Expand, Renew)  
Founded: 2015  
Headquarters: Washington  
G2 rating: 4.7 (1,340 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

That’s why security, privacy, and compliance are woven into every aspect of our business—from how we build our platform to how we support our customers.

## What it's used for

- churn prevention
- Improving customer retention
- Enhancing customer engagement
- Streamlining onboarding processes
- Tracking customer satisfaction
- Managing customer interactions

## Who it suits

- Customer Success Managers
- Customer Experience Leaders

## Pricing

- $
- per user
- per month

## Where this came from

Compiled from 85 public pages on churnzero.com:

- [churnzero.com/](https://churnzero.com/)
- [churnzero.com/comments/feed](https://churnzero.com/comments/feed)
- [churnzero.com/customer-success-software](https://churnzero.com/customer-success-software)
- [churnzero.com/features/professional-services-suite](https://churnzero.com/features/professional-services-suite)
- [churnzero.com/features](https://churnzero.com/features)
- [churnzero.com/features/customer-success-ai](https://churnzero.com/features/customer-success-ai)
- [churnzero.com/features/digital-customer-success-software-features](https://churnzero.com/features/digital-customer-success-software-features)
- [churnzero.com/features/customer-growth-digital-engagement](https://churnzero.com/features/customer-growth-digital-engagement)
- [churnzero.com/solutions-onboarding](https://churnzero.com/solutions-onboarding)
- [churnzero.com/customer-insights-solutions](https://churnzero.com/customer-insights-solutions)
- [churnzero.com/renewal-expansion-solutions](https://churnzero.com/renewal-expansion-solutions)
- [churnzero.com/why-churnzero](https://churnzero.com/why-churnzero)
- [churnzero.com/customer-churn](https://churnzero.com/customer-churn)
- [churnzero.com/churnopedia](https://churnzero.com/churnopedia)
- [churnzero.com/customer-success-software/customer-journey-interactive-workbook](https://churnzero.com/customer-success-software/customer-journey-interactive-workbook)
- [churnzero.com/resources-customer-success/guide](https://churnzero.com/resources-customer-success/guide)
- [churnzero.com/csm-confidential-report](https://churnzero.com/csm-confidential-report)
- [churnzero.com/customer-success-resources](https://churnzero.com/customer-success-resources)
- [churnzero.com/ai-roi-calculator](https://churnzero.com/ai-roi-calculator)
- [churnzero.com/hubs/return-on-customer-success-platform-investment](https://churnzero.com/hubs/return-on-customer-success-platform-investment)
- [churnzero.com/customer-success-resources/webinars](https://churnzero.com/customer-success-resources/webinars)
- [churnzero.com/blog](https://churnzero.com/blog)
- [churnzero.com/search](https://churnzero.com/search)
- [churnzero.com/almost-there-booking](https://churnzero.com/almost-there-booking)
- [churnzero.com/thank-you](https://churnzero.com/thank-you)
- [churnzero.com/features/customer-health-scores](https://churnzero.com/features/customer-health-scores)
- [churnzero.com/features/customer-journeys](https://churnzero.com/features/customer-journeys)
- [churnzero.com/features/customer-playbooks](https://churnzero.com/features/customer-playbooks)
- [churnzero.com/features/in-app-communications](https://churnzero.com/features/in-app-communications)
- [churnzero.com/features/renewal-hub](https://churnzero.com/features/renewal-hub)
- [churnzero.com/features/surveys-nps-ces-csat](https://churnzero.com/features/surveys-nps-ces-csat)
- [churnzero.com/features/reporting](https://churnzero.com/features/reporting)
- [churnzero.com/sitemap](https://churnzero.com/sitemap)
- [churnzero.com/sustainability](https://churnzero.com/sustainability)
- [churnzero.com/about/partner-programs](https://churnzero.com/about/partner-programs)
- [churnzero.com/certification](https://churnzero.com/certification)
- [churnzero.com/linkedin-churnzero-cs-certificate](https://churnzero.com/linkedin-churnzero-cs-certificate)
- [churnzero.com/customer-success-resources/events](https://churnzero.com/customer-success-resources/events)
- [churnzero.com/newsletter-signup](https://churnzero.com/newsletter-signup)
- [churnzero.com/resources](https://churnzero.com/resources)
- [churnzero.com/security](https://churnzero.com/security)
- [churnzero.com/customers](https://churnzero.com/customers)
- [churnzero.com/case-studies](https://churnzero.com/case-studies)
- [churnzero.com/blog/importance-of-product-led-growth-customer-success](https://churnzero.com/blog/importance-of-product-led-growth-customer-success)
- [churnzero.com/case-studies/greenlight-guru](https://churnzero.com/case-studies/greenlight-guru)
- [churnzero.com/press-release/churnzero-extends-industry-leadership-by-reshaping-customer-success-with-ai-teammates](https://churnzero.com/press-release/churnzero-extends-industry-leadership-by-reshaping-customer-success-with-ai-teammates)
- [churnzero.com/guides/2024-customer-success-leadership-study](https://churnzero.com/guides/2024-customer-success-leadership-study)
- [churnzero.com/features/churnzero-cs-software-solutions](https://churnzero.com/features/churnzero-cs-software-solutions)
- [churnzero.com/blog/how-to-use-ai-for-customer-discovery-conversations-and-turbocharge-your-insights](https://churnzero.com/blog/how-to-use-ai-for-customer-discovery-conversations-and-turbocharge-your-insights)
- [churnzero.com/webinars/one-slide-value-review](https://churnzero.com/webinars/one-slide-value-review)
- [churnzero.com/blog/latest-churnzero-reviews](https://churnzero.com/blog/latest-churnzero-reviews)
- [churnzero.com/blog/generative-ai-use-cases](https://churnzero.com/blog/generative-ai-use-cases)
- [churnzero.com/blog/customer-feedback-the-importance-of-both-positive-and-negative-reviews](https://churnzero.com/blog/customer-feedback-the-importance-of-both-positive-and-negative-reviews)
- [churnzero.com/blog/churnzeros-greatest-hits-from-2021-feat-top-10-articles-and-other-noteworthy-news](https://churnzero.com/blog/churnzeros-greatest-hits-from-2021-feat-top-10-articles-and-other-noteworthy-news)
- [churnzero.com/churnopedia/customer-success-technology](https://churnzero.com/churnopedia/customer-success-technology)
- [churnzero.com/press-release/churnzero-named-one-of-the-top-30-rated-integrations-on-the-hubspot-app-marketplace](https://churnzero.com/press-release/churnzero-named-one-of-the-top-30-rated-integrations-on-the-hubspot-app-marketplace)
- [churnzero.com/awards/2022-appealie-saas-award-finalist](https://churnzero.com/awards/2022-appealie-saas-award-finalist)
- [churnzero.com/awards/summer-2019-g2-momentum-report](https://churnzero.com/awards/summer-2019-g2-momentum-report)
- [churnzero.com/awards/codie-award-finalist-2018](https://churnzero.com/awards/codie-award-finalist-2018)
- [churnzero.com/awards/winter-2020-g2-momentum-report](https://churnzero.com/awards/winter-2020-g2-momentum-report)
- [churnzero.com/awards/codie-churnzero-finalist-2023-best-customer-success-management-software](https://churnzero.com/awards/codie-churnzero-finalist-2023-best-customer-success-management-software)
- [churnzero.com/press-release/2025-saas-awards-data-innovation-enterprise-ai](https://churnzero.com/press-release/2025-saas-awards-data-innovation-enterprise-ai)
- [churnzero.com/press-release/churnzero-announces-big-ryg-2023](https://churnzero.com/press-release/churnzero-announces-big-ryg-2023)
- [churnzero.com/press-release/g2-number-1-best-customer-success-software](https://churnzero.com/press-release/g2-number-1-best-customer-success-software)
- [churnzero.com/press-release/2023-codie-award-best-customer-success-management-solution](https://churnzero.com/press-release/2023-codie-award-best-customer-success-management-solution)
- [churnzero.com/press-release/churnzero-greenplaces-certification-sustainability-2023](https://churnzero.com/press-release/churnzero-greenplaces-certification-sustainability-2023)
- [churnzero.com/press-release/ai-awards-customer-success-2024-shortlist](https://churnzero.com/press-release/ai-awards-customer-success-2024-shortlist)
- [churnzero.com/guides/how-to-crush-saas-customer-onboarding-a-roundup-of-expert-advice-2](https://churnzero.com/guides/how-to-crush-saas-customer-onboarding-a-roundup-of-expert-advice-2)
- [churnzero.com/guides/new-to-customer-success-automation-15-ideas-to-get-started](https://churnzero.com/guides/new-to-customer-success-automation-15-ideas-to-get-started)
- [churnzero.com/guides/top-10-signs-its-time-to-invest-in-customer-success-technology-ebook](https://churnzero.com/guides/top-10-signs-its-time-to-invest-in-customer-success-technology-ebook)
- [churnzero.com/webinars/big-ryg-2020-scaling-cs-300-percent](https://churnzero.com/webinars/big-ryg-2020-scaling-cs-300-percent)
- [churnzero.com/webinars/may-webinar-cs-reports-for-boards-2](https://churnzero.com/webinars/may-webinar-cs-reports-for-boards-2)
- [churnzero.com/webinars/may-webinar-why-cs-should-own-surveys-2](https://churnzero.com/webinars/may-webinar-why-cs-should-own-surveys-2)
- [churnzero.com/blog/traditional-v-performance-cs-infatuating-your-customers-advice-on-ideal-saas-pricing](https://churnzero.com/blog/traditional-v-performance-cs-infatuating-your-customers-advice-on-ideal-saas-pricing)
- [churnzero.com/product-adoption-solutions](https://churnzero.com/product-adoption-solutions)
- [churnzero.com/about/customers](https://churnzero.com/about/customers)
- [churnzero.com/testimonials](https://churnzero.com/testimonials)
- [churnzero.com/latest-news](https://churnzero.com/latest-news)
- [trust.churnzero.com/](https://trust.churnzero.com/)
- [churnzero.com/about](https://churnzero.com/about)
- [churnzero.com/customer-success-leadership-study](https://churnzero.com/customer-success-leadership-study)
- [churnzero.com/live-demo-of-churnzero](https://churnzero.com/live-demo-of-churnzero)
- [churnzero.com/press-release/full-agenda-zero-in-2024](https://churnzero.com/press-release/full-agenda-zero-in-2024)
- [churnzero.com/churn-monster-abandoned-customer](https://churnzero.com/churn-monster-abandoned-customer)
- [churnzero.com/integrations](https://churnzero.com/integrations)

## Who uses it

- HackerRank

Named on churnzero.com.

## Security and compliance

No security details published

---
Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/churnzero