---
title: "Contentsquare | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/contentsquare
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Contentsquare

Website: https://contentsquare.com/  
Stages covered: 3 of 8 (Sign-up, Adopt, Advocate)  
Founded: 2012 in Paris, France  
Headquarters: Paris  
G2 rating: 4.7 (455 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Experience analytics platform for analyzing digital journeys, behavior, feedback, and conversation signals, with AI-guided insights and connections to existing tools.

## What it's used for

- voice of customer
- Improve conversions
- Optimize journeys
- Fix frustration points
- Boost AB testing results
- Improve feature adoption
- Increase lifetime value
- Identify at-risk customers
- Find and fix errors
- Act on feedback
- Make smarter decisions faster
- Learn from conversations

## Who it suits

- Director of Ecommerce
- Head of Customer Experience
- Digital Marketing Manager
- Enterprise teams needing advanced analytics at scale.
- Small and growing businesses seeking simple experience insights.
- eCommerce and retail teams.
- Financial services teams.
- Travel and hospitality teams.
- B2B and SaaS teams.
- Automotive teams.

Buyers: Marketing, Product, Design \& UX, Technical \& IT, Data

## How it works

Contentsquare captures behavioral data across digital experiences, analyzes journeys and interactions, uses AI to surface opportunities and issues, and connects those insights into existing tools and workflows.

## Key features

- AI-powered insights across journeys
- Session replay
- Heatmaps and zoning
- Journey analysis
- Attribution analysis
- Mobile app analytics
- Errors and performance monitoring
- Funnels and conversion analysis
- Experimentation with a no-code visual editor
- Product analytics for feature adoption
- Surveys for collecting user feedback
- Conversation intelligence
- Smart Capture without manual tagging
- Integrations and APIs
- Behavioral data export to warehouse
- Real-time monitoring and alerts
- One-click summaries

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Optimize complex journeys, with AI that guides your next move.
>
> Use behavioral and contextual data to find where human and agent experiences break down, then fix them fast.
>
> Connect experience intelligence everywhere.
>
> Start delivering experiences customers and agents love.

## Pricing

- per user
- per month
- Free: Free

Free trial: Free trial

## From the Contentsquare blog

- [How to prepare your digital platforms for AI agents](https://contentsquare.com/)

## Where this came from

Compiled from 1 public page on contentsquare.com:

- [contentsquare.com/](https://contentsquare.com/)

## Who uses it

- Škoda
- Specsavers
- Pirelli
- Nespresso
- Audi
- Easyjet
- John Lewis
- Hanes
- Ocado
- Admiral

Named on contentsquare.com.

## Use cases on its website

- [Improve conversions](https://contentsquare.com/)

## Customer stories on its website

- [Škoda: Contentsquare x Škoda](https://contentsquare.com/)
- [Audi: Audi boosts conversions by +7% through data-driven CRO with Contentsquare](https://contentsquare.com/)
- [Admiral: QA analysis outcome score has gone up by 15% from 85% percent to 98%](https://contentsquare.com/)

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

## Security and compliance

No security details published

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Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/contentsquare