---
title: "Influitive | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/influitive
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Influitive

Website: https://influitive.com/  
Stages covered: 4 of 8 (Activate, Support, Renew, Advocate)  
Founded: 2010 in Toronto, Canada  
Headquarters: Toronto, Canada · Boston, United States · Palo Alto, United States  
G2 rating: 4.4 (396 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Customer advocacy and community platform with use cases for references, reviews, feedback, referrals, customer stories, and customer education, plus an AI agent for customer engagement and support.

## What it's used for

- knowledge base
- renewal management
- churn prevention
- voice of customer
- Get More Reviews
- Amplify Social Media
- Grow Product Adoption
- Manage Customer References
- Get Valuable Customer Feedback
- Onboard, Train \& Empower Customers
- Drive More Customer Referrals
- Nurture Impactful Customer Stories

## Who it suits

- Client Marketing Manager
- Customer Success Manager
- VP of Customer Experience
- customer success teams
- Customer-obsessed brands
- Businesses running modern customer marketing programs

Buyers: Customer marketers, Client Marketing Manager (Example customer role shown in testimonial attribution.)

## How it works

Influitive positions its platform as a modern engagement platform that helps businesses discover, nurture, and mobilize customer advocates through powerful tools and expert services, including tailored experiences such as personalized onboarding, incentivized learning, and guided journeys.

## Key features

- AI agent for customer engagement and support
- 24/7 availability
- Best practices repository
- Strategic support
- Referrals, references and reviews at scale
- Gamified campaigns
- Personalized onboarding
- Incentivized learning
- Guided journeys
- Customer community

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Turn your customers into loyal advocates
>
> Mobilize customer advocates with a modern engagement platform combining powerful tools and expert services
>
> Discover, nurture, and mobilize advocates to help grow your businesses
>
> Create a thriving community offering superior experience and build customer loyalty

## Pricing

- $
- per user

## Where this came from

Compiled from 1 public page on influitive.com:

- [influitive.com/](https://influitive.com/)

## Who uses it

- Dropbox
- Wiley
- ON24
- Ceridian
- Marketo
- Mountain Dew
- IBM
- Built Technologies

Named on influitive.com.

## Use cases on its website

- [Manage Customer References](https://influitive.com/)

## Security and compliance

No security details published

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Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/influitive