---
title: "Kapta | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/kapta
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Kapta

Website: https://kapta.com/  
Stages covered: 6 of 8 (Sign-up, Activate, Adopt, Expand, Renew, Advocate)  
Founded: 2008 in Boulder, United States  
Headquarters: Boulder  
G2 rating: 4.7 (17 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Kapta is a post-sales platform for customer retention and revenue growth that connects customer data, insights, and actions for B2B account teams.

## What it's used for

- health scoring
- expansion
- renewal management
- churn prevention
- Customer retention
- Revenue growth
- Upsell opportunity identification
- Renewals
- Upsell
- Cross-sell
- QBR management
- Voice of customer
- Account planning

## Who it suits

- Head of Account Management
- VP of Customer Success
- Sales Operations Manager
- Large account teams managing strategic, long-term customer relationships.
- B2B account teams.
- Account management teams.

Buyers: Account teams, Account management teams

## How it works

Kapta connects customer data, insights, and actions in one real-time platform to help account teams manage strategic customer relationships beyond a traditional CRM.

## Key features

- Real-time customer data
- Insights
- Actions
- AI-enabled insights and actions
- Upsell opportunity identification

## What it says it delivers

The vendor's own words, from its website (quoted data):

> The post-sales platform for customer retention and growth.
>
> One real-time platform connecting customer data, insights, and actions to drive customer revenue.
>
> Account teams deserve better than a CRM built for new business - they deserve their own platform.

## Where this came from

Compiled from 1 public page on kapta.com:

- [kapta.com/](https://kapta.com/)

## Security and compliance

No security details published

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Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/kapta