---
title: "Mailchimp | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/mailchimp
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Mailchimp

Website: https://mailchimp.com/  
Stages covered: 4 of 8 (Support, Expand, Renew, Advocate)  
Founded: 2001 in Atlanta, United States  
Headquarters: Atlanta  
G2 rating: 4.3 (12,689 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Mailchimp is an email and SMS marketing platform with AI marketing tools, marketing automations, reporting and analytics, lead generation, and a large integrations ecosystem.

## What it's used for

- knowledge base
- expansion
- renewal management
- churn prevention
- voice of customer
- customer advocacy
- lead generation
- email marketing automation
- audience engagement
- campaign performance tracking
- customer relationship management
- Email marketing
- AI marketing tools
- Marketing automations
- Content creation tools
- Social media marketing
- Reporting and analytics
- Lead generation platform
- Audience management
- Websites
- Transactional email

## Who it suits

- small business owners
- marketing managers
- e-commerce retailers
- digital marketing agencies
- non-profit organizations
- Restaurants
- Entertainment + Leisure
- Non-profit
- Ecommerce
- Small Business
- Professional Services
- Mid Market

## How it works

Mailchimp connects data and apps so businesses can run personalized campaigns and marketing automations.

## Key features

- Generative AI features
- Actionable insights into audience growth and conversion funnels
- Enhanced automations
- Custom-coded email templates
- Customizable Popup forms
- Phone \& Priority Support
- Custom-Coded and Pre-built Email Templates
- Multivariate and A/B Testing
- Enhanced marketing automation flows
- Dedicated Personalized Onboarding
- Predictive Segmentation

## What it works with

Slack, Shopify, WooCommerce, Canva, Zapier, Square, Wix, Squarespace, Stripe, Salesforce, LinkedIn, Wordpress, Facebook, QuickBooks Online, Meta Lead Ads, Gravity Forms, Lightspeed, Calendly, Make

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Increase retention
>
> Grow expansion revenue
>
> Improve renewal forecasting
>
> Strengthen customer advocacy
>
> 97% higher click rates for customers using email and SMS
>
> Up to 30x ROI for e-commerce businesses with Mailchimp's Standard Plan
>
> \99.99% email delivery rates for transactional emails
>
> Millions of businesses empowered by Mailchimp
>
> Data-backed insights for optimizing marketing campaigns
>
> Turn ideas into emails that connect.
>
> Mailchimp with Intuit Intelligence can help surface your next opportunity, like winning back customers who’ve gone quiet.
>
> Mailchimp integrates with hundreds of tools to help you save time and get more done.
>
> Unite your data with Mailchimp to run personalized campaigns.

## Pricing

- $
- per month
- per user
- free trial
- percentage discount for annual plans
- Standard: Starts at $28/month after a 14-day free trial
- Premium: Custom pricing

Free trial: 14-day trial · Join Mailchimp with a free 14-day trial; try the Standard plan free for 14 days.

## From the Mailchimp blog

- [Mailchimp Newsroom \| Mailchimp](https://mailchimp.com/newsroom)

## Where this came from

Compiled from 101 public pages on mailchimp.com:

- [mailchimp.com/](https://mailchimp.com/)
- [mailchimp.com/es](https://mailchimp.com/es)
- [mailchimp.com/fr](https://mailchimp.com/fr)
- [mailchimp.com/de](https://mailchimp.com/de)
- [mailchimp.com/it](https://mailchimp.com/it)
- [mailchimp.com/pt-br](https://mailchimp.com/pt-br)
- [mailchimp.com/release/plums/659baf8b2573503b.woff2](https://mailchimp.com/release/plums/659baf8b2573503b.woff2)
- [mailchimp.com/release/plums/ea9371020395bcec.woff2](https://mailchimp.com/release/plums/ea9371020395bcec.woff2)
- [mailchimp.com/release/plums/b4358c1049ee69f4.woff2](https://mailchimp.com/release/plums/b4358c1049ee69f4.woff2)
- [mailchimp.com/release/plums/c477e5e371f1219d.woff2](https://mailchimp.com/release/plums/c477e5e371f1219d.woff2)
- [mailchimp.com/release/plums/f503b10a8b819ad9.woff2](https://mailchimp.com/release/plums/f503b10a8b819ad9.woff2)
- [mailchimp.com/metrics](https://mailchimp.com/metrics)
- [mailchimp.com/signup](https://mailchimp.com/signup)
- [mailchimp.com/whats-new](https://mailchimp.com/whats-new)
- [mailchimp.com/solutions/marketing-tools-restaurants](https://mailchimp.com/solutions/marketing-tools-restaurants)
- [mailchimp.com/solutions/marketing-tools-hotels](https://mailchimp.com/solutions/marketing-tools-hotels)
- [mailchimp.com/solutions/marketing-tools-nonprofits](https://mailchimp.com/solutions/marketing-tools-nonprofits)
- [mailchimp.com/solutions/ecommerce-marketing-tools](https://mailchimp.com/solutions/ecommerce-marketing-tools)
- [mailchimp.com/solutions/email-sms-small-businesses](https://mailchimp.com/solutions/email-sms-small-businesses)
- [mailchimp.com/solutions/email-sms-professional-services](https://mailchimp.com/solutions/email-sms-professional-services)
- [mailchimp.com/solutions/email-sms-growing-businesses](https://mailchimp.com/solutions/email-sms-growing-businesses)
- [mailchimp.com/solutions/email-marketing-platform](https://mailchimp.com/solutions/email-marketing-platform)
- [mailchimp.com/solutions/ai-tools](https://mailchimp.com/solutions/ai-tools)
- [mailchimp.com/solutions/marketing-automation-tools](https://mailchimp.com/solutions/marketing-automation-tools)
- [mailchimp.com/solutions/content-creation-tools](https://mailchimp.com/solutions/content-creation-tools)
- [mailchimp.com/solutions/social-media-marketing-tools](https://mailchimp.com/solutions/social-media-marketing-tools)
- [mailchimp.com/solutions/analytics-reporting-tools](https://mailchimp.com/solutions/analytics-reporting-tools)
- [mailchimp.com/solutions/digital-marketing-templates](https://mailchimp.com/solutions/digital-marketing-templates)
- [mailchimp.com/audience](https://mailchimp.com/audience)
- [mailchimp.com/features](https://mailchimp.com/features)
- [mailchimp.com/events](https://mailchimp.com/events)
- [mailchimp.com/experts](https://mailchimp.com/experts)
- [mailchimp.com/services/onboarding](https://mailchimp.com/services/onboarding)
- [mailchimp.com/services/customer-success-management](https://mailchimp.com/services/customer-success-management)
- [mailchimp.com/integrations/shopify-mailchimp](https://mailchimp.com/integrations/shopify-mailchimp)
- [mailchimp.com/integrations/woocommerce-mailchimp](https://mailchimp.com/integrations/woocommerce-mailchimp)
- [mailchimp.com/integrations/canva](https://mailchimp.com/integrations/canva)
- [mailchimp.com/integrations/zapier](https://mailchimp.com/integrations/zapier)
- [mailchimp.com/integrations/square](https://mailchimp.com/integrations/square)
- [mailchimp.com/integrations/wix](https://mailchimp.com/integrations/wix)
- [mailchimp.com/integrations/squarespace-commerce](https://mailchimp.com/integrations/squarespace-commerce)
- [mailchimp.com/integrations/stripe](https://mailchimp.com/integrations/stripe)
- [mailchimp.com/integrations/salesforce](https://mailchimp.com/integrations/salesforce)
- [mailchimp.com/integrations/linkedin-lead-gen-forms](https://mailchimp.com/integrations/linkedin-lead-gen-forms)
- [mailchimp.com/integrations/wordpress](https://mailchimp.com/integrations/wordpress)
- [mailchimp.com/integrations/facebook](https://mailchimp.com/integrations/facebook)
- [mailchimp.com/developer/marketing/docs/fundamentals](https://mailchimp.com/developer/marketing/docs/fundamentals)
- [mailchimp.com/developer/marketing/guides/quick-start](https://mailchimp.com/developer/marketing/guides/quick-start)
- [mailchimp.com/developer/marketing/api](https://mailchimp.com/developer/marketing/api)
- [mailchimp.com/developer/marketing/guides/sync-audience-data-webhooks](https://mailchimp.com/developer/marketing/guides/sync-audience-data-webhooks)
- [mailchimp.com/resources/e-commerce](https://mailchimp.com/resources/e-commerce)
- [mailchimp.com/resources/digital-content](https://mailchimp.com/resources/digital-content)
- [mailchimp.com/resources/crm](https://mailchimp.com/resources/crm)
- [mailchimp.com/resources/free-marketing-features-overview](https://mailchimp.com/resources/free-marketing-features-overview)
- [mailchimp.com/resources/email](https://mailchimp.com/resources/email)
- [mailchimp.com/resources/social-media](https://mailchimp.com/resources/social-media)
- [mailchimp.com/presents](https://mailchimp.com/presents)
- [mailchimp.com/developer/guides/transactional-api-quick-start](https://mailchimp.com/developer/guides/transactional-api-quick-start)
- [mailchimp.com/developer/release-notes](https://mailchimp.com/developer/release-notes)
- [mailchimp.com/features/transactional-email](https://mailchimp.com/features/transactional-email)
- [mailchimp.com/search](https://mailchimp.com/search)
- [mailchimp.com/pricing/marketing/compare-plans](https://mailchimp.com/pricing/marketing/compare-plans)
- [mailchimp.com/pricing/premium-details](https://mailchimp.com/pricing/premium-details)
- [mailchimp.com/help/about-additional-charges](https://mailchimp.com/help/about-additional-charges)
- [mailchimp.com/resources/how-to-buy-a-domain-name](https://mailchimp.com/resources/how-to-buy-a-domain-name)
- [mailchimp.com/resources/chat-gpt-ai-content-writing](https://mailchimp.com/resources/chat-gpt-ai-content-writing)
- [mailchimp.com/resources/ai-detection](https://mailchimp.com/resources/ai-detection)
- [mailchimp.com/why-mailchimp](https://mailchimp.com/why-mailchimp)
- [mailchimp.com/features/email](https://mailchimp.com/features/email)
- [mailchimp.com/features/website-builder](https://mailchimp.com/features/website-builder)
- [mailchimp.com/resources/mailchimp-comparisons](https://mailchimp.com/resources/mailchimp-comparisons)
- [mailchimp.com/gdpr](https://mailchimp.com/gdpr)
- [mailchimp.com/features/mailchimp-mobile](https://mailchimp.com/features/mailchimp-mobile)
- [mailchimp.com/marketing-glossary](https://mailchimp.com/marketing-glossary)
- [mailchimp.com/andco](https://mailchimp.com/andco)
- [mailchimp.com/newsroom](https://mailchimp.com/newsroom)
- [mailchimp.com/givewhereyoulive](https://mailchimp.com/givewhereyoulive)
- [mailchimp.com/2v0UzYB9j/4s/BBBCv0g/Eh3bSmtDN8mbXz/Fg8HLDlFNw/X15MEkpG/dHwB](https://mailchimp.com/2v0UzYB9j/4s/BBBCv0g/Eh3bSmtDN8mbXz/Fg8HLDlFNw/X15MEkpG/dHwB)
- [mailchimp.com/pricing](https://mailchimp.com/pricing)
- [mailchimp.com/blog](https://mailchimp.com/blog)
- [help.mailchimp.com/](https://help.mailchimp.com/)
- [blog.mailchimp.com/](https://blog.mailchimp.com/)
- [mailchimp.com/es/case-studies](https://mailchimp.com/es/case-studies)
- [mailchimp.com/success-stories/c3-presents-optimize-sms](https://mailchimp.com/success-stories/c3-presents-optimize-sms)
- [mailchimp.com/resources/maximize-sales-potential-quickbooks-segmentation](https://mailchimp.com/resources/maximize-sales-potential-quickbooks-segmentation)
- [mailchimp.com/help/best-practices-for-account-security](https://mailchimp.com/help/best-practices-for-account-security)
- [mailchimp.com/es/about](https://mailchimp.com/es/about)
- [mailchimp.com/es/contact](https://mailchimp.com/es/contact)
- [mailchimp.com/help/andco](https://mailchimp.com/help/andco)
- [mailchimp.com/pricing/marketing](https://mailchimp.com/pricing/marketing)
- [mailchimp.com/solutions/lead-generation-platform](https://mailchimp.com/solutions/lead-generation-platform)
- [mailchimp.com/case-studies](https://mailchimp.com/case-studies)
- [mailchimp.com/resources](https://mailchimp.com/resources)
- [mailchimp.com/about/security](https://mailchimp.com/about/security)
- [mailchimp.com/about](https://mailchimp.com/about)
- [mailchimp.com/contact](https://mailchimp.com/contact)
- [mailchimp.com/sales](https://mailchimp.com/sales)
- [mailchimp.com/help](https://mailchimp.com/help)
- [mailchimp.com/switch-to-mailchimp](https://mailchimp.com/switch-to-mailchimp)
- [mailchimp.com/developer](https://mailchimp.com/developer)
- [mailchimp.com/integrations](https://mailchimp.com/integrations)

## Who uses it

- LCRF
- company
- organization

Named on mailchimp.com.

## Use cases on its website

- [Lead Generation Platform](https://mailchimp.com/solutions/lead-generation-platform)

## Customer stories on its website

- [week: week case study](https://mailchimp.com/case-studies)
- [Victories: Victories case study](https://mailchimp.com/case-studies)
- [organization: organization case study](https://mailchimp.com/case-studies)
- [Lung Cancer Research Foundation: Improving Email List Management](https://mailchimp.com/case-studies)

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

## Security and compliance

No security details published

---
Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/mailchimp