---
title: "QuestionPro | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/questionpro
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# QuestionPro

Website: https://questionpro.com/  
Stages covered: 2 of 8 (Adopt, Advocate)  
Founded: 2005 in Austin, United States  
Headquarters: Beaverton, United States  
G2 rating: 4.5 (1,163 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

AI-powered survey and experience platform for creating surveys, analyzing responses, generating dashboards, and running CX feedback programs such as NPS and sentiment analysis.

## What it's used for

- Create, send, and analyze surveys
- Market research
- Customer experience and VoC programs
- Employee experience and employee surveys
- Net Promoter Score measurement and analysis
- Sentiment analysis of survey responses
- Conjoint analysis for pricing and feature trade-offs
- Heatmap analysis for website, design, and image testing
- Survey audience and respondent recruitment

## Who it suits

- Market research teams
- Customer experience teams
- HR teams
- Universities and colleges conducting academic research
- Nonprofits and NGOs

Buyers: Market research professionals (Users of the Research Suite and advanced research tools.), Customer experience leaders (Teams running VoC, NPS, journey management, and CX programs.), HR teams (Teams using employee surveys and 360 feedback tools.), Academic research teams (University and college researchers using survey and analytics tooling.)

## How it works

Users create surveys, collect responses, and analyze results, with AI features to generate surveys, summarize open-ended responses, build dashboards, and classify sentiment.

## Key features

- AI-generated surveys
- Summarize open-ended responses
- AI dashboard generation
- Sentiment analysis
- NPS question type with automated calculation
- Conjoint analysis reporting and market simulation
- Heatmap analysis
- Advanced branching logic
- Looping logic
- Text piping
- Side-by-side matrix questions
- Offline data collection
- Advanced filtering and segmentation
- Survey panel integration

## What it works with

SPSS, Google Suite

## What it says it delivers

The vendor's own words, from its website (quoted data):

> All your insights, one platform.
>
> Powered by AI, driven by people.
>
> Stop waiting weeks for insights.
>
> Launch research, analyze results, and share reports, in clicks not days.

## Pricing

- Nonprofit license: $1,188/year

Free trial: 10-day trial

## Use cases on its website

- [Net Promoter Score](https://www.questionpro.com/features/net-promoter-score.html)
- [Sentiment Analysis](https://www.questionpro.com/features/sentiment-analysis.html)
- [Conjoint Analysis](https://www.questionpro.com/features/conjoint.html)
- [Heatmap Analysis](https://www.questionpro.com/features/heatmap-analysis-question.html)

## Security and compliance

- GDPR
- CCPA
- ISO 27001
- HIPAA
- TRUSTe
- US/EU Safe Harbor certified
- SSAE16/SOC-2 certified

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Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/questionpro