---
title: "Rafiki AI | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/rafiki-ai
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Rafiki AI

Website: https://getrafiki.ai/  
Stages covered: 5 of 8 (Sign-up, Adopt, Expand, Renew, Advocate)  
Founded: 2021 in Covina, United States  
Headquarters: Covina, United States  
G2 rating: 4.5 (23 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

AI sales and customer-success intelligence platform that records, transcribes, summarizes, scores, and analyzes conversations, syncs CRM data, drafts follow-ups, and surfaces deal, churn, and expansion signals.

## What it's used for

- Conversation Intelligence
- Revenue Intelligence
- Sales Coaching
- Call Recording
- Customer Success Intelligence
- Smart CRM Sync

## Who it suits

- SME revenue teams
- Mid-market teams
- Customer success teams
- Startup founders and small teams that want conversation intelligence without enterprise pricing

Buyers: Sales leaders, RevOps leaders, Account executives, SDR leaders, Customer success, Sales enablement, Frontline managers, Startup founders

## How it works

Connect your calendar, let Rafiki join meetings, and it records, transcribes, summarizes, scores, and syncs conversation insights so teams can search, coach, forecast, and act on signals from each call.

## Key features

- Automatic call recording and transcription
- AI meeting summaries with key topics, action items, sentiment, and next steps
- AI-generated follow-up emails based on actual conversation content
- Automatic CRM field population and sync
- Call scoring against custom criteria and MEDDIC, BANT, and SPIN
- Deal health and at-risk deal detection
- Customer health scoring from conversation signals
- Expansion signal detection
- One-click revenue reports
- Natural-language search across conversations

## What it works with

Salesforce, HubSpot, Zoho CRM, Pipedrive, Freshworks, Monday.com, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, OpenPhone, Webex, RingCentral

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Enterprise intelligence shouldn't require an enterprise budget.
>
> One platform, no bolt-ons.
>
> Transparent pricing with no seat minimums and no annual commitments required.

## Pricing

- Starter
- Premium: $49
- Enterprise: Custom

Free trial: 14-day free trial · No credit card required. Trial includes full access to Premium features.

## Use cases on its website

- [Smart CRM Sync](https://getrafiki.ai/use-case/smart-crm-sync)
- [Customer Success Intelligence](https://getrafiki.ai/use-case/customer-success-software)

## Security and compliance

- SOC 2

---
Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/rafiki-ai