---
title: "read.ai | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/read-ai
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# read.ai

Website: https://read.ai/  
Stages covered: 2 of 8 (Sign-up, Support)  
Founded: 2021 in Seattle, United States  
Headquarters: Seattle, United States  
G2 rating: 4.0 (43 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Read AI provides AI meeting notes, summaries, transcripts, action items, and cross-tool answer retrieval from meetings, emails, messages, and connected systems.

## What it's used for

- AI meeting notes, transcripts, and summaries
- Answer retrieval from meetings, emails, and messages
- Meeting preparation using calendar, email, past meetings, and CRM context
- Routing action items into existing work tools
- Customer-success FAQ and common-question resolution
- Training and coaching from call summaries and action items

## Who it suits

- Teams across roles and industries that need to find answers, make decisions, and work smarter.

Buyers: Sales, Customer Success, Executives, HR, IT

## How it works

Read AI uses context from calendar, email, past meetings, and CRM, captures what was said across meeting platforms, generates recaps and action items, routes actions into work tools, and lets teams ask what was decided with citations.

## Key features

- AI-generated meeting notes, transcript, and video
- AI meeting summaries and action items
- Meeting answers with citations
- Shared team search across accumulated context
- Action items routed to existing work tools
- Works across Google Meet, Zoom, and Microsoft Teams
- Captures in-person meetings with mobile apps
- Digital twin assistant for tasks and workflow management

## What it works with

Google Meet, Microsoft Teams, Zoom, HubSpot, Salesforce, Atlassian, Notion, Asana, Slack, Claude, ChatGPT

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Every meeting should have outcomes.
>
> Read AI turns meetings into outcomes.
>
> One assistant for everything
>
> Works across all meeting platforms, emails, and messages.
>
> Secure \& Private
>
> Data-driven insights

## Pricing

Free trial: Free trial · 5 free meetings / month; no install required; no credit card.

## Who uses it

- U.S. Chamber of Commerce
- Particle41
- Tiger Sisters
- Nitrogen PR

Named on read.ai.

## Use cases on its website

- [Customer Success issue resolution](https://www.read.ai/ask-read/use-cases)

## Security and compliance

- SOC 2 Type 2 Certified
- GDPR Compliant
- HIPAA Compliant

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Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/read-ai