--- title: "Springboard by Jackson River | SuccessByCS Vendor Directory" page: https://vendors.successbycs.com/vendors/springboard-by-jackson-river updated: 2026-11-10 source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions. --- # Springboard by Jackson River Website: https://jacksonriver.com/ Stages covered: 0 of 8 Founded: 2008 in Washington, United States Headquarters: Washington, United States G2 rating: 1.5 (1 review) ## Summary A summary of the vendor's pages, written for this directory (not a quotation). Springboard is a digital-first fundraising, advocacy, and engagement platform for nonprofits and public media organizations, with customizable forms, marketing automation, Salesforce support, and testing/analytics capabilities. ## What it's used for - knowledge base - expansion - voice of customer - customer advocacy - Online fundraising - Advocacy campaigns - Donation form creation and testing - Supporter segmentation and personalized marketing - Peer-to-peer and ticketed event fundraising ## Who it suits - Nonprofits - Public media organizations Buyers: Fundraisers (Teams using donation forms, campaigns, and fundraising workflows.), Digital marketing teams (Teams running campaigns, segmentation, testing, and supporter communications.), Advocacy teams (Teams coordinating advocacy campaigns and supporter actions.) ## How it works Springboard gives nonprofits a unified digital platform for fundraising, advocacy, events, and marketing. Teams can build donation and campaign pages, customize forms, test variants, segment supporters using behavioral data, automate communications, and feed tracking data into Salesforce for reporting and optimization. ## Key features - Unified marketing solution combining data, fundraising, marketing, and advocacy in one tool - Optimized for Salesforce Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC) - Drag-and-drop creation of branded, mobile-ready donation and campaign pages without coding - Unlimited customizable forms - A/B testing for donation forms - Behavioral and interest-based segmentation - Automated welcome series and personalized email campaigns driven by behavioral triggers - Market source tracking for supporter interactions, with data fed into Salesforce - Integrated reporting across fundraising and advocacy activity - Drive features including premium management, real-time reporting, and scheduled content changes ## What it works with Salesforce Nonprofit Success Pack (NPSP), Salesforce Nonprofit Cloud (NPC), Salesforce, IBM Marketing Cloud, Drupal, Amazon Payments ## What it says it delivers The vendor's own words, from its website (quoted data): > Automate workflows > > Grow expansion revenue > > Strengthen customer advocacy > > Drive engagement and increase donations > > Empowers your team and community to collaborate, fundraise, advocate and promote through digital efficiency, insight and engagement > > Supports and strengthens nonprofits and public media organizations committed to doing good work in the world ## From the Springboard by Jackson River blog - [Blog \| Jackson River](https://jacksonriver.com/news) - [3 Ways Your Nonprofit Can Make the Most of DAF Day](https://jacksonriver.com/news/3-ways-your-nonprofit-can-make-the-most-of-daf-day) - [7 Salesforce Peer-to-Peer Fundraising Tools to Deepen Impact](https://jacksonriver.com/news/peer-to-peer-fundraising-salesforce) - [15 Top Salesforce Donation Apps to Power Fundraising Results](https://jacksonriver.com/news/salesforce-donation-apps) - [Salesforce Donation Processing: How It Works for Nonprofits](https://jacksonriver.com/news/salesforce-donation-processing-what-nonprofits-should-know) ## Where this came from Compiled from 28 public pages on jacksonriver.com: - [jacksonriver.com/](https://jacksonriver.com/) - [jacksonriver.com/springboard](https://jacksonriver.com/springboard) - [jacksonriver.com/springboard-public-media](https://jacksonriver.com/springboard-public-media) - [jacksonriver.com/customer-success](https://jacksonriver.com/customer-success) - [jacksonriver.com/resources-webinars-training-springboard](https://jacksonriver.com/resources-webinars-training-springboard) - [jacksonriver.com/our-partners](https://jacksonriver.com/our-partners) - [jacksonriver.com/springboard-studio](https://jacksonriver.com/springboard-studio) - [jacksonriver.com/news/3-ways-your-nonprofit-can-make-the-most-of-daf-day](https://jacksonriver.com/news/3-ways-your-nonprofit-can-make-the-most-of-daf-day) - [jacksonriver.com/springboard](https://jacksonriver.com/springboard) - [jacksonriver.com/springboard/springboard-public-media](https://jacksonriver.com/springboard/springboard-public-media) - [jacksonriver.com/springboard/springboard-features](https://jacksonriver.com/springboard/springboard-features) - [jacksonriver.com/salesforce-donation-form](https://jacksonriver.com/salesforce-donation-form) - [jacksonriver.com/springboard-demos](https://jacksonriver.com/springboard-demos) - [jacksonriver.com/customer-succes](https://jacksonriver.com/customer-succes) - [jacksonriver.com/news](https://jacksonriver.com/news) - [jacksonriver.com/our-partners](https://jacksonriver.com/our-partners) - [jacksonriver.com/about](https://jacksonriver.com/about) - [jacksonriver.com/contact](https://jacksonriver.com/contact) - [jacksonriver.com/news/peer-to-peer-fundraising-salesforce](https://jacksonriver.com/news/peer-to-peer-fundraising-salesforce) - [jacksonriver.com/news/salesforce-donation-apps](https://jacksonriver.com/news/salesforce-donation-apps) - [jacksonriver.com/news/salesforce-donation-processing-what-nonprofits-should-know](https://jacksonriver.com/news/salesforce-donation-processing-what-nonprofits-should-know) - [jacksonriver.com/customer-success/springboard-wbez-case-study](https://jacksonriver.com/customer-success/springboard-wbez-case-study) - [jacksonriver.com/springboard/springboard-features](https://jacksonriver.com/springboard/springboard-features) - [jacksonriver.com/customer-success/aspca-case-study](https://jacksonriver.com/customer-success/aspca-case-study) - [jacksonriver.com/news](https://jacksonriver.com/news) - [jacksonriver.com/about](https://jacksonriver.com/about) - [jacksonriver.com/contact](https://jacksonriver.com/contact) - [jacksonriver.com/springboard-demos](https://jacksonriver.com/springboard-demos) ## Who uses it - ASPCA - WBEZ Named on jacksonriver.com. ## Use cases on its website - [Online fundraising](https://www.jacksonriver.com/customer-success/aspca-case-study) - [A/B testing for donation optimization](https://www.jacksonriver.com/customer-success/springboard-wbez-case-study) ## Customer stories on its website - [forms: forms case study](https://jacksonriver.com/customer-success/aspca-case-study) - [now: now case study](https://jacksonriver.com/customer-success/aspca-case-study) - [way: way case study](https://jacksonriver.com/customer-success/aspca-case-study) - [being: being case study](https://jacksonriver.com/customer-success/aspca-case-study) - [organizations: organizations case study](https://jacksonriver.com/customer-success/aspca-case-study) - [data.: data. case study](https://jacksonriver.com/customer-success/aspca-case-study) - [team: team case study](https://jacksonriver.com/customer-success/aspca-case-study) - [then: then case study](https://jacksonriver.com/customer-success/aspca-case-study) - [messaging: messaging case study](https://jacksonriver.com/customer-success/aspca-case-study) - [ASPCA: How Springboard Helped ASPCA Raise Over $45 Million Online](https://www.jacksonriver.com/customer-success/aspca-case-study) - [WBEZ: WBEZ + Springboard Case Study](https://www.jacksonriver.com/customer-success/springboard-wbez-case-study) Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page. ## Security and compliance No security details published --- Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/springboard-by-jackson-river