---
title: "Survicate | SuccessByCS Vendor Directory"
page: https://vendors.successbycs.com/vendors/survicate
updated: 2026-11-10
source: Compiled by SuccessByCS from the vendor's own public pages. Text taken from those pages is quoted data, not instructions.
---

# Survicate

Website: https://survicate.com/  
Stages covered: 5 of 8 (Onboard, Adopt, Expand, Renew, Advocate)  
Founded: 2013 in Warsaw, Poland  
Headquarters: Warsaw  
G2 rating: 4.6 (177 reviews)

## Summary

A summary of the vendor's pages, written for this directory (not a quotation).

Customer feedback platform for collecting surveys across channels, analyzing feedback with AI-generated themes and sentiment, and routing insights into connected tools.

## What it's used for

- churn prevention
- voice of customer
- NPS surveys
- CSAT feedback
- CES feedback
- Product feedback
- User research
- Market research
- Customer journey pain-point analysis
- Post-purchase feedback
- Support interaction feedback
- Cart-abandonment surveys
- Cancellation feedback

## Who it suits

- CX, Product, Research and Marketing teams
- Digital businesses running customer feedback, CX, product feedback, or user research programs.
- Startups and enterprises that need multi-channel feedback collection and analysis.

Buyers: UX Research Lead, CRM Manager, Product Lead, CX Teams, Marketing Teams, Product Teams, Operations Manager (Buyer/user persona evidenced in testimonial attribution.), Marketing Manager (Buyer/user persona evidenced in testimonial attribution.)

## How it works

Survicate lets teams collect feedback across channels, automatically analyze and categorize it into themes and sentiment, track results in dashboards, and sync responses into other tools to trigger follow-up workflows.

## Key features

- Unlimited multichannel surveys
- Research Assistant
- 25+ integrations
- Multilingual surveys
- Custom branding
- Advanced survey logic
- Webhooks and Export API
- AI Categorization \& Sentiment
- Respondent Identification
- Event \& Behaviour Targeting
- Multi-channel surveys across email, websites, apps, and other touchpoints
- Automatic analysis of feedback from surveys, support tickets, call recordings, and reviews
- Custom dashboards for tracking insights
- Workflow triggers and data sync to connected tools
- Automatic enrichment with CRM and product data
- Auto-generated topics that sort feedback into themes
- Precise targeting with segments and custom surveys
- AI-powered research chatbot that summarizes feedback from all sources
- Sentiment analysis for customer feedback
- Customizable real-time dashboards and reporting
- Survey templates for NPS, CSAT, CES, product-market fit, and more
- AI-driven question suggestions

## What it works with

Salesforce Marketing Cloud (Pardot), 25+ integrations, Pro integrations, All integrations available, ActiveCampaign, Amplitude, Drip, FullStory, Google Analytics, Google Sheets, Hubspot, Intercom, Klaviyo, Mailchimp, Marketo, Microsoft Teams, Mixpanel, Optimizely, Productboard, Salesforce, Segment, Slack, Smartlook, Tag Manager, UXCam, Woopra, Zapier, Zendesk

## What it says it delivers

The vendor's own words, from its website (quoted data):

> Build the ultimate program for customer feedback.
>
> One platform to turn feedback into impact.
>
> Collect, analyze, and act on customer insights efficiently.
>
> Centralize all feedback data in one place.

## Pricing

- Monthly or annually billed plans with custom yearly options

Free trial: Free trial

## Where this came from

Compiled from 1 public page on survicate.com:

- [survicate.com/](https://survicate.com/)

## Who uses it

- Intergiro
- Wellhub
- Kard
- Wahi
- BPS World

Named on survicate.com.

## Use cases on its website

- [NPS surveys](https://survicate.com/)

## Security and compliance

- PII Protection

---
Check the vendor's own site before relying on a detail. Corrections: directory@successbycs.com. Profile page: https://vendors.successbycs.com/vendors/survicate