Heads of Customer Success and SaaS founders use the directory to find AI tools for each stage of the customer journey. If your product isn't listed yet, ask us to review it.
The launch price is for the first 10 vendors only, and 7 of those 10 places are left. After that, a review request is US$290. Stage sponsorship is by enquiry.
US$87onceUsually US$290
Price on enquiry
Prices in US dollars, paid in advance through a secure Stripe payment link we email you. If your product isn't a fit, we refund you in full.
Not ready to pay? Anyone can suggest a tool for free. A suggestion goes into our research queue. It isn't a listing: there's no promise we'll review it, no set date and no preview. Already listed? Corrections and removals are always free.
SUGGEST A TOOL FOR FREE →| Free suggestion | Review request | Stage sponsorship | |
|---|---|---|---|
| Listed on merit, same order as everyone | Yes | Yes | Yes |
| A decision on your product | Not promised | Within 2 working days | Agreed on enquiry |
| Set timing to go live | No | 7 working days | Agreed on enquiry |
| Preview before publishing | No | Yes | Yes, the sponsor panel |
| Pages re-read | When we reach it | Once, before it goes live | Not included |
| Labelled sponsor panel | No | No | One stage, one sponsor |
| Price | US$0 | US$87 launch price, first 10 vendors (usually US$290) | On enquiry |
We email you a secure Stripe payment link. Once it's paid, we check the fit and start the review.
Already listed and something's wrong? Email directory@successbycs.com with the page to change. Corrections are always free.
No. Vendors in a stage are shown in the same order whether they've paid or not.
We tell you why and refund you in full. Agencies, consultancies, publishers and review sites aren't listed.
No. Profiles are built from your public pages. G2 ratings come from G2, and details your site doesn't give, such as founding year, can come from another public source. If something is missing, add it to your site and we'll read it again.
No. We start at your home page and follow links to pages about your product, such as pricing, integrations, security, use cases and customer stories, at a slow pace, and only where robots.txt allows it.
Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.