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OPENLAZARUS.AI

OpenLazarus is a platform for building AI agents for business functions such as customer success, support, sales, finance, operations, and reporting, with agents working in a shared workspace on company data.

Botanical engraving of the mountain buttercup KORIKORI · MOUNTAIN BUTTERCUP
Ranunculus insignis
12
USE CASES
6 / 8
STAGES COVERED
2021
FOUNDED
THE CLIMB · WHERE OPENLAZARUS HELPS
  1. 01 Sign-up SEE VENDORS →
  2. 02 Onboard COVERED →
  3. 03 Activate SEE VENDORS →
  4. 04 Adopt COVERED →
  5. 05 Support COVERED →
  6. 06 Expand COVERED →
  7. 07 Renew COVERED →
  8. 08 Advocate COVERED →
01 · USES

What it's used for

AI customer successAI supportAI sales / CRMAI bookkeepingAI collectionsAI vendor managementAI project managementAI recruitingAI HR managementAI product managementAI reporting / business intelligenceAI memory / institutional knowledge
02 · ICP

Who it suits (ICP)

  • Companies that want to replace or consolidate per-seat SaaS with AI agents in a shared workspace.
  • Startups.
  • E-commerce companies.
  • Automotive dealerships.
  • Accounting firms.
  • Legal teams or firms.

Buyers: Leadership (AI-Architect consultancy is described as working with company leadership on how the company should run, and is always recommended above 100 people.)

03 · HOW IT WORKS

How it works

Users create specialized agents, connect data sources and communication channels, and let those agents read and write to a shared workspace so they can automate workflows and coordinate across functions.

04 · FEATURES

Key features

  • Shared persistent filesystem / workspace for all agents
  • Customer health scoring
  • Churn-risk detection
  • Expansion opportunity detection and sales handoff
  • Renewal pipeline and risk management
  • AI answers grounded in a shared knowledge base
  • Complex-issue escalation with context
  • Automatic interaction logging and pipeline follow-up
  • Scheduled and on-demand reporting
05 · INTEGRATIONS

What it works with

SlackEmailPlaidShopifySalesforceHubSpotLinearJiraAsanaZendeskIntercomQuickBooksXero
06 · VALUE

What it says it delivers

  • Run your brand on a system you own.
  • Start your company on a system you own.
  • Run your stores on a system you own.
  • Your data lives in your workspace, with exportability and no vendor lock-in.

In the vendor's own words, from its website.

07 · PRICING

Pricing

  • Developer support: $4,500 for 10 engineering credits a month
  • Headless AI access: 5.5% on credits
  • AI-Architect consultancy: Per engagement
08 · COMPANY

About the company

HEADQUARTERSNew York, United States
FOUNDED2021 in New York, United States
09 · USE CASES

Use cases on its website

10 · SECURITY

Security and compliance

  • ✓ GDPR
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BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

Work at OpenLazarus, or spotted something wrong? SUGGEST AN EDIT →

Chris Sparshott
WHO RUNS IT

Chris Sparshott

CUSTOMER SUCCESS, SUPPORT AND RENEWALS LEADER · SUCCESSBYCS

Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.

Explore the Post-Sales Reset ↗ VIEW LINKEDIN PROFILE ↗ DIRECTORY@SUCCESSBYCS.COM →