SuccessByCS VENDOR DIRECTORY
← ALL VENDORS
OPTIMOVE.COM

It handles our diverse customer base and vast product catalog seamlessly." Alyson Blawat Senior Director of Customer Strategy, Blains Farm Fleet "Optimove is forward-thinking, leading the way in apply

Botanical engraving of the yellow snow marguerite YELLOW SNOW MARGUERITE
Dolichoglottis lyallii
11
USE CASES
7 / 8
STAGES COVERED
101
EVIDENCE PAGES
35
NAMED CUSTOMERS
2012
FOUNDED
THE CLIMB · WHERE OPTIMOVE HELPS
  1. 01 Sign-up COVERED →
  2. 02 Onboard COVERED →
  3. 03 Activate SEE VENDORS →
  4. 04 Adopt COVERED →
  5. 05 Support COVERED →
  6. 06 Expand COVERED →
  7. 07 Renew COVERED →
  8. 08 Advocate COVERED →
01 · USES

What it's used for

Knowledge baseExpansionRenewal managementChurn preventionVoice of customerCustomer advocacyMultichannel campaign executionReal-time customer engagementPersonalized marketing at scaleData-driven decision makingAI-powered content generation
02 · ICP

Who it suits (ICP)

Marketing teams, Digital marketers, Customer experience professionals

03 · INTEGRATIONS

What it works with

SalesforceHubSpotFrontZendeskSnowflakeSegment
04 · VALUE

What it says it delivers

  • Reduce churn
  • Increase retention
  • Grow expansion revenue
  • Strengthen customer advocacy

In the vendor's own words, from its website.

05 · PRICING

Pricing

  • per seat
  • per user
  • per month
  • per year
06 · COMPANY

About the company

HEADQUARTERSNew York, United States
FOUNDED2012
07 · BLOG

From the Optimove blog

Optimove Blog | Tips, Strategies & Marketing Insights ↗Optimove Blog | Tips, Strategies & Marketing Insights ↗AI Agents For Marketing | Optimove ↗How FDJ United Rewrote the Rules with Positionless Marketing ↗Decoded: Why Marketers Are Becoming Positionless | Optimove ↗Optimove Blog | Tips, Strategies & Marketing Insights ↗Optimove Blog | Tips, Strategies & Marketing Insights ↗AI Agents For Marketing | Optimove ↗How FDJ United Rewrote the Rules with Positionless Marketing ↗Decoded: Why Marketers Are Becoming Positionless | Optimove ↗US Online Gaming Trends February 2026 | Optimove ↗How to Segment Customers in 2025 | Optimove ↗YesPlay: Case Study | Optimove ↗US Gaming Pulse Report: US vs Global KPIs | Optimove ↗Optimove ranked #1 for AI Capabilities ↗
08 · EVIDENCE

Where this came from

Compiled from 101 public pages on optimove.com.

SHOW PAGES
HOW WE COMPILED IT →
09 · CUSTOMERS

Who uses it

theKPAXcopychallengessegmentationemergingenoughyouVariousimpressionsInboxTheseisbeingactivitiesdecisionscreationspecialistsincludeYesPlayofclientviewCasinoconvertPlayersRevenueChurnimprovementsBuildHowFornotTheyeasily

Named on optimove.com.

10 · USE CASES

Use cases on its website

11 · SECURITY

Security and compliance

  • ✓ SOC 2
COMPARE WITH · SIMILAR KIT FOR THE SAME STAGES
PLANHAT.COM Planhat Deploy AI with confidence across the customer lifecycle Deploy AI with confidence across the customer… Shared stages: Sign-up · Onboard · Adopt · Support · Expand · Renew · Advocate G2: 4.6 (687 reviews) VIEW PROFILE → VELARIS.IO Velaris AI-native customer success platform for mid-market and enterprise B2B SaaS teams, combining customer context,… Shared stages: Sign-up · Onboard · Adopt · Support · Expand · Renew · Advocate G2: 4.6 (93 reviews) VIEW PROFILE → LUCIDLYHQ.COM Lucidly Post-sale revenue intelligence software for B2B SaaS teams that joins product usage, support, billing, CRM,… Shared stages: Sign-up · Onboard · Adopt · Support · Expand · Renew · Advocate G2: 4.5 (50 reviews) VIEW PROFILE →
BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

Work at Optimove, or spotted something wrong? SUGGEST AN EDIT →

Chris Sparshott
WHO RUNS IT

Chris Sparshott

CUSTOMER SUCCESS, SUPPORT AND RENEWALS LEADER · SUCCESSBYCS

Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.

Explore the Post-Sales Reset ↗ VIEW LINKEDIN PROFILE ↗ DIRECTORY@SUCCESSBYCS.COM →