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SCRATCHPAD.COM

Scratchpad is a Salesforce workspace for sales and RevOps teams that lets users manage pipeline in spreadsheet-style views, capture notes, and use AI to draft CRM updates, summaries, and handoff materials from call and deal context.

Botanical engraving of the mountain buttercup KORIKORI · MOUNTAIN BUTTERCUP
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7
USE CASES
1 / 8
STAGES COVERED
12
NAMED CUSTOMERS
2019
FOUNDED
THE CLIMB · WHERE SCRATCHPAD HELPS
  1. 01 Sign-up COVERED →
  2. 02 Onboard SEE VENDORS →
  3. 03 Activate SEE VENDORS →
  4. 04 Adopt SEE VENDORS →
  5. 05 Support SEE VENDORS →
  6. 06 Expand SEE VENDORS →
  7. 07 Renew SEE VENDORS →
  8. 08 Advocate SEE VENDORS →
01 · USES

What it's used for

Manage pipeline in a spreadsheet-style Salesforce workspace.Inspect deals and see what changed.Update Salesforce records in bulk.Capture sales notes and save them to the right Salesforce record.Draft Salesforce updates from calls and deal context with AI.Generate pre-call briefs, post-call summaries, and next steps.Create post-sale handoff documents and summaries.
02 · ICP

Who it suits (ICP)

  • Sales teams using Salesforce.
  • Revenue operations teams that need cleaner Salesforce data, pipeline visibility, and seller workflow support.
  • Sales leaders and managers running deal inspection, forecasting, and pipeline reviews.

Buyers: Revenue Operations (RevOps users configuring workflows, prompts, process logic, and CRM hygiene controls.), Sales leaders and managers (Leaders using the product for forecasting, deal reviews, coaching, and visibility.), Sales reps / account executives (Sellers updating deals, taking notes, and reviewing AI-suggested Salesforce updates.)

03 · HOW IT WORKS

How it works

Scratchpad sits on top of Salesforce as the interface teams work in: users update pipeline in sheet-style views, capture notes and context, and use AI to draft summaries, field updates, and handoff materials that write back to Salesforce after review or approval.

04 · FEATURES

Key features

  • Spreadsheet-style pipeline and field editing connected live to Salesforce.
  • Deal inspection with visibility into what changed, what is missing, and what is stuck.
  • Bulk updates across many Salesforce records.
  • Notes that save to the right Salesforce record.
  • Chrome extension / HUD access from anywhere on the web.
  • AI-generated Salesforce updates from calls, notes, and deal context.
  • Seller review and approval of AI-suggested updates before saving to CRM.
  • Pre-call briefs, post-call summaries, and next-step generation.
  • Custom prompts and logic tailored by RevOps without code.
  • Slack digests or messages for hygiene and alignment workflows.
05 · INTEGRATIONS

What it works with

SalesforceGmailSlackGongZoomGoogle MeetMicrosoft Teams
06 · VALUE

What it says it delivers

  • The best interface to Salesforce.
  • Scratchpad is the fastest, easiest way to work with your Salesforce data.
  • Simple pricing to get up and running fast, and less than building and maintaining your own.

In the vendor's own words, from its website.

07 · PRICING

Pricing

  • One Simple Plan (monthly): $20 a user / month (billed monthly)
  • One Simple Plan (annual): $16 a user / month when billed annually, save 20%
30-day free trial · Every feature is free for 30 days for everyone on the team.
08 · COMPANY

About the company

HEADQUARTERSSan Mateo, United States
FOUNDED2019 in San Mateo, United States
G2 RATING4.8 (1,490 reviews) checked 4 Nov 2026 G2 page
09 · BLOG

From the Scratchpad blog

Salesforce Tips & Tricks: Proven Ways to Get More Out of Salesforce ↗
10 · CUSTOMERS

Who uses it

Fundraise UpMaintainXMergeRechargeMemfaultG2iCrunchbaseMixpanelTwilioLivlyVantaSynthego

Named on scratchpad.com.

11 · USE CASES

Use cases on its website

12 · CASE STUDIES

Customer stories on its website

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

13 · SECURITY

Security and compliance

No security details published

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BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

Work at Scratchpad, or spotted something wrong? SUGGEST AN EDIT →

Chris Sparshott
WHO RUNS IT

Chris Sparshott

CUSTOMER SUCCESS, SUPPORT AND RENEWALS LEADER · SUCCESSBYCS

Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.

Explore the Post-Sales Reset ↗ VIEW LINKEDIN PROFILE ↗ DIRECTORY@SUCCESSBYCS.COM →