GoLiveFlow

What it's used for

Who it suits (ICP)

• Heads of Professional Services and Implementation running multi-week SaaS rollouts.
• Implementation and CS teams running live customer delivery.
• Teams whose implementations run 30–120+ days from kickoff to cutover.

Buyers: Heads of Professional Services, Implementation leaders, Head of Customer Success (Customer success leader for teams running live customer delivery.)

How it works

GoLiveFlow runs implementation playbooks from kickoff to cutover, gives clients a guided portal for tasks and approvals, tracks risk signals like blocked handoffs and disengagement, and uses GoLive AI to turn project data into prioritized next actions.

Key features

• Conditional playbooks with if/then logic
• Task dependencies and planned vs. actual dates
• Branded client portal with one next action
• Forms, file checklists, and e-sign approvals
• Calendar integration for kickoffs, trainings, and cutover calls
• Engagement scoring based on client activity
• AI daily priority list from task velocity, client logins, SLA status, and budget burn
• Automatic escalation for slipping deadlines and overdue tasks
• Time-to-value analytics across projects
• Resource management and capacity views
• Budget tracking and profitability reporting
• REST API, webhooks, and Zapier

What it works with

What it says it delivers

• No minimum seats. No hidden fees. Unlimited client contacts on every plan.
• One seat costs less than an hour of a PM’s week, and your clients use the portal free.
• GoLiveFlow isn’t a project board with an onboarding template. The features exist because PMs, CSMs, and solution consultants need them on live deals.

In the vendor's own words, from its website.

Pricing

• Starter: $19/mo per seat, billed monthly
• Professional: $49
• Enterprise: $99

About the company

Who uses it

Named on goliveflow.com.

Use cases on its website

• Implementation playbooks ↗
• AI-assisted risk triage ↗

Security and compliance

No security details published