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JACKSONRIVER.COM

Springboard by Jackson River

Springboard is a digital-first fundraising, advocacy, and engagement platform for nonprofits and public media organizations, with customizable forms, marketing automation, Salesforce support, and testing/analytics capabilities.

Botanical engraving of the large mountain daisy TIKUMU · LARGE MOUNTAIN DAISY
Celmisia semicordata
9
USE CASES
0 / 8
STAGES COVERED
28
EVIDENCE PAGES
2
NAMED CUSTOMERS
2008
FOUNDED
THE CLIMB · WHERE SPRINGBOARD BY JACKSON RIVER HELPS
  1. 01 Sign-up SEE VENDORS →
  2. 02 Onboard SEE VENDORS →
  3. 03 Activate SEE VENDORS →
  4. 04 Adopt SEE VENDORS →
  5. 05 Support SEE VENDORS →
  6. 06 Expand SEE VENDORS →
  7. 07 Renew SEE VENDORS →
  8. 08 Advocate SEE VENDORS →
01 · USES

What it's used for

Knowledge baseExpansionVoice of customerCustomer advocacyOnline fundraisingAdvocacy campaignsDonation form creation and testingSupporter segmentation and personalized marketingPeer-to-peer and ticketed event fundraising
02 · ICP

Who it suits (ICP)

Nonprofits, Public media organizations

Buyers: Fundraisers (Teams using donation forms, campaigns, and fundraising workflows.), Digital marketing teams (Teams running campaigns, segmentation, testing, and supporter communications.), Advocacy teams (Teams coordinating advocacy campaigns and supporter actions.)

03 · HOW IT WORKS

How it works

Springboard gives nonprofits a unified digital platform for fundraising, advocacy, events, and marketing. Teams can build donation and campaign pages, customize forms, test variants, segment supporters using behavioral data, automate communications, and feed tracking data into Salesforce for reporting and optimization.

04 · FEATURES

Key features

  • Unified marketing solution combining data, fundraising, marketing, and advocacy in one tool
  • Optimized for Salesforce Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC)
  • Drag-and-drop creation of branded, mobile-ready donation and campaign pages without coding
  • Unlimited customizable forms
  • A/B testing for donation forms
  • Behavioral and interest-based segmentation
  • Automated welcome series and personalized email campaigns driven by behavioral triggers
  • Market source tracking for supporter interactions, with data fed into Salesforce
  • Integrated reporting across fundraising and advocacy activity
  • Drive features including premium management, real-time reporting, and scheduled content changes
05 · INTEGRATIONS

What it works with

Salesforce Nonprofit Success Pack (NPSP)Salesforce Nonprofit Cloud (NPC)SalesforceIBM Marketing CloudDrupalAmazon Payments
06 · VALUE

What it says it delivers

  • Automate workflows
  • Grow expansion revenue
  • Strengthen customer advocacy
  • Drive engagement and increase donations
  • Empowers your team and community to collaborate, fundraise, advocate and promote through digital efficiency, insight and engagement
  • Supports and strengthens nonprofits and public media organizations committed to doing good work in the world

In the vendor's own words, from its website.

07 · COMPANY

About the company

HEADQUARTERSWashington, United States
FOUNDED2008 in Washington, United States
G2 RATING1.5 (1 review) checked 4 Nov 2026 G2 page
08 · BLOG

From the Springboard by Jackson River blog

Blog | Jackson River ↗3 Ways Your Nonprofit Can Make the Most of DAF Day ↗7 Salesforce Peer-to-Peer Fundraising Tools to Deepen Impact ↗15 Top Salesforce Donation Apps to Power Fundraising Results ↗Salesforce Donation Processing: How It Works for Nonprofits ↗
09 · EVIDENCE

Where this came from

Compiled from 28 public pages on jacksonriver.com.

SHOW PAGES
HOW WE COMPILED IT →
10 · CUSTOMERS

Who uses it

ASPCAWBEZ

Named on jacksonriver.com.

11 · USE CASES

Use cases on its website

12 · CASE STUDIES

Customer stories on its website

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

13 · SECURITY

Security and compliance

No security details published

BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

Work at Springboard by Jackson River, or spotted something wrong? SUGGEST AN EDIT →

Chris Sparshott
WHO RUNS IT

Chris Sparshott

CUSTOMER SUCCESS, SUPPORT AND RENEWALS LEADER · SUCCESSBYCS

Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.

Explore the Post-Sales Reset ↗ VIEW LINKEDIN PROFILE ↗ DIRECTORY@SUCCESSBYCS.COM →