CONTENTSQUARE.COM

Contentsquare

Experience analytics platform for analyzing digital journeys, behavior, feedback, and conversation signals, with AI-guided insights and connections to existing tools.

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PENWIPER PLANT
Notothlaspi rosulatum

USE CASES

3 / 8

STAGES COVERED

EVIDENCE PAGE

NAMED CUSTOMERS

2012

FOUNDED

THE CLIMB · WHERE CONTENTSQUARE HELPS

01 · USES

What it's used for

Voice of customerImprove conversionsOptimize journeysFix frustration pointsBoost AB testing resultsImprove feature adoptionIncrease lifetime valueIdentify at-risk customersFind and fix errorsAct on feedbackMake smarter decisions fasterLearn from conversations

02 · ICP

Who it suits (ICP)

Director of Ecommerce
Head of Customer Experience
Digital Marketing Manager
Enterprise teams needing advanced analytics at scale.
Small and growing businesses seeking simple experience insights.
eCommerce and retail teams.
Financial services teams.
Travel and hospitality teams.
B2B and SaaS teams.
Automotive teams.

Buyers: Marketing, Product, Design & UX, Technical & IT, Data

03 · HOW IT WORKS

How it works

Contentsquare captures behavioral data across digital experiences, analyzes journeys and interactions, uses AI to surface opportunities and issues, and connects those insights into existing tools and workflows.

04 · FEATURES

Key features

AI-powered insights across journeys
Session replay
Heatmaps and zoning
Journey analysis
Attribution analysis
Mobile app analytics
Errors and performance monitoring
Funnels and conversion analysis
Experimentation with a no-code visual editor
Product analytics for feature adoption
Surveys for collecting user feedback
Conversation intelligence
Smart Capture without manual tagging
Integrations and APIs
Behavioral data export to warehouse
Real-time monitoring and alerts
One-click summaries

05 · VALUE

What it says it delivers

Optimize complex journeys, with AI that guides your next move.
Use behavioral and contextual data to find where human and agent experiences break down, then fix them fast.
Connect experience intelligence everywhere.
Start delivering experiences customers and agents love.

In the vendor's own words, from its website.

06 · PRICING

Pricing

per user
per month
Free: Free

Free trial

07 · COMPANY

About the company

HEADQUARTERSParis

FOUNDED2012 in Paris, France

G2 RATING4.7 (455 reviews) G2 page

08 · BLOG

From the Contentsquare blog

How to prepare your digital platforms for AI agents ↗

09 · EVIDENCE

Where this came from

Compiled from 1 public page on contentsquare.com.

SHOW PAGES

contentsquare.com/

HOW WE COMPILED IT →

10 · CUSTOMERS

Who uses it

ŠkodaSpecsaversPirelliNespressoAudiEasyjetJohn LewisHanesOcadoAdmiral

Named on contentsquare.com.

11 · USE CASES

Use cases on its website

Improve conversions ↗

12 · CASE STUDIES

Customer stories on its website

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

13 · SECURITY

Security and compliance

No security details published

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BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

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