KAPTA.COM

Kapta

Kapta is a post-sales platform for customer retention and revenue growth that connects customer data, insights, and actions for B2B account teams.

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TIKUMU · LARGE MOUNTAIN DAISY
Celmisia semicordata

USE CASES

6 / 8

STAGES COVERED

EVIDENCE PAGE

2008

FOUNDED

THE CLIMB · WHERE KAPTA HELPS

01 · USES

What it's used for

Health scoring Expansion Renewal management Churn preventionCustomer retentionRevenue growthUpsell opportunity identificationRenewalsUpsellCross-sellQBR managementVoice of customerAccount planning

02 · ICP

Who it suits (ICP)

Head of Account Management
VP of Customer Success
Sales Operations Manager
Large account teams managing strategic, long-term customer relationships.
B2B account teams.
Account management teams.

Buyers: Account teams, Account management teams

03 · HOW IT WORKS

How it works

Kapta connects customer data, insights, and actions in one real-time platform to help account teams manage strategic customer relationships beyond a traditional CRM.

04 · FEATURES

Key features

Real-time customer data
Insights
Actions
AI-enabled insights and actions
Upsell opportunity identification

05 · VALUE

What it says it delivers

The post-sales platform for customer retention and growth.
One real-time platform connecting customer data, insights, and actions to drive customer revenue.
Account teams deserve better than a CRM built for new business - they deserve their own platform.

In the vendor's own words, from its website.

06 · COMPANY

About the company

HEADQUARTERSBoulder

FOUNDED2008 in Boulder, United States

G2 RATING4.7 (17 reviews) G2 page

07 · EVIDENCE

Where this came from

Compiled from 1 public page on kapta.com.

SHOW PAGES

kapta.com/

HOW WE COMPILED IT →

08 · SECURITY

Security and compliance

No security details published

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BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

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