QuestionPro
AI-powered survey and experience platform for creating surveys, analyzing responses, generating dashboards, and running CX feedback programs such as NPS and sentiment analysis.
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What it's used for
Who it suits (ICP)
- Market research teams
- Customer experience teams
- HR teams
- Universities and colleges conducting academic research
- Nonprofits and NGOs
Buyers: Market research professionals (Users of the Research Suite and advanced research tools.), Customer experience leaders (Teams running VoC, NPS, journey management, and CX programs.), HR teams (Teams using employee surveys and 360 feedback tools.), Academic research teams (University and college researchers using survey and analytics tooling.)
How it works
Users create surveys, collect responses, and analyze results, with AI features to generate surveys, summarize open-ended responses, build dashboards, and classify sentiment.
Key features
- AI-generated surveys
- Summarize open-ended responses
- AI dashboard generation
- Sentiment analysis
- NPS question type with automated calculation
- Conjoint analysis reporting and market simulation
- Heatmap analysis
- Advanced branching logic
- Looping logic
- Text piping
- Side-by-side matrix questions
- Offline data collection
- Advanced filtering and segmentation
- Survey panel integration
What it works with
What it says it delivers
- All your insights, one platform.
- Powered by AI, driven by people.
- Stop waiting weeks for insights.
- Launch research, analyze results, and share reports, in clicks not days.
In the vendor's own words, from its website.
Pricing
- Nonprofit license: $1,188/year
About the company
Use cases on its website
Security and compliance
- ✓ GDPR
- ✓ CCPA
- ✓ ISO 27001
- ✓ HIPAA
- ✓ TRUSTe
- ✓ US/EU Safe Harbor certified
- ✓ SSAE16/SOC-2 certified
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