Rafiki AI

What it's used for

Who it suits (ICP)

• SME revenue teams
• Mid-market teams
• Customer success teams
• Startup founders and small teams that want conversation intelligence without enterprise pricing

Buyers: Sales leaders, RevOps leaders, Account executives, SDR leaders, Customer success, Sales enablement, Frontline managers, Startup founders

How it works

Connect your calendar, let Rafiki join meetings, and it records, transcribes, summarizes, scores, and syncs conversation insights so teams can search, coach, forecast, and act on signals from each call.

Key features

• Automatic call recording and transcription
• AI meeting summaries with key topics, action items, sentiment, and next steps
• AI-generated follow-up emails based on actual conversation content
• Automatic CRM field population and sync
• Call scoring against custom criteria and MEDDIC, BANT, and SPIN
• Deal health and at-risk deal detection
• Customer health scoring from conversation signals
• Expansion signal detection
• One-click revenue reports
• Natural-language search across conversations

What it works with

What it says it delivers

• Enterprise intelligence shouldn't require an enterprise budget.
• One platform, no bolt-ons.
• Transparent pricing with no seat minimums and no annual commitments required.

In the vendor's own words, from its website.

Pricing

• Starter
• Premium: $49
• Enterprise: Custom

About the company

Use cases on its website

• Smart CRM Sync ↗
• Customer Success Intelligence ↗

Security and compliance

• ✓ SOC 2