Spiky
AI conversation platform for sales and customer-facing teams that provides transcription, summaries, action items, real-time coaching, workflow automation, and conversation insights from meetings, calls, and chats.
TUTĀHUNA · VEGETABLE SHEEPRaoulia eximia
What it's used for
Who it suits (ICP)
Sales teams, Customer success and support teams
Buyers: Head of Sales Enablement, Head of GTM, VP of Customer Support, Sales Manager, Data Analytics Manager
How it works
Spiky captures customer conversations and meeting context, analyzes interactions, and returns transcriptions, summaries, action items, coaching, and automated follow-up workflows.
Key features
- Real-time guidance during calls with meeting templates and playbooks
- Custom-tailored feedback with actionable next steps
- AI assistant for instant answers and meeting insights
- Accurate transcriptions and concise meeting summaries
- AI-generated action items
- Automated follow-up emails, Slack messages, CRM updates, and Google Docs sync
- Keyword tracking with customizable trackers
- Battlecards for objection handling during meetings
- Customer sentiment capture at scale
What it works with
What it says it delivers
- Transform meetings into revenue drivers
- Save time and focus on what matters
- Secure and scalable
- Understand voice of customer at scale
In the vendor's own words, from its website.
Pricing
- Free plan: $0 per month
- Plus: $15 per month/user
- Pro: $24 per month/user
- Premium: $40 per month/user
- Custom Pricing
About the company
Who uses it
Named on spiky.ai.
Customer stories on its website
- AchieveIt: How AchieveIt Reclaimed Over an Hour a Day and Transformed Their Sales Strategy with Spiky ↗
- Enerjisa Enerji A.Ş.: How Enerjisa Increased Meeting Efficiency by 15% Across 150 Weekly Meetings ↗
- Gynger: Optimizing sales pipeline by shortening it by 20% through BANT coaching ↗
- Insider: Insider 75% increased post-meeting review efficiency, and 7% more deal wins ↗
- Zywave: Transforming customer support at Zywave: Unlocking insights with Spiky ↗
- Cloudyflex: How Cloudyflex Gained Structured Visibility Across Sales and Client Delivery ↗
Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.
Security and compliance
- ✓ SOC 2 Type II certified
- ✓ GDPR compliant
- ✓ KVKK compliant
Work at Spiky, or spotted something wrong? SUGGEST AN EDIT →
