Survicate

What it's used for

Who it suits (ICP)

• CX, Product, Research and Marketing teams
• Digital businesses running customer feedback, CX, product feedback, or user research programs.
• Startups and enterprises that need multi-channel feedback collection and analysis.

Buyers: UX Research Lead, CRM Manager, Product Lead, CX Teams, Marketing Teams, Product Teams, Operations Manager (Buyer/user persona evidenced in testimonial attribution.), Marketing Manager (Buyer/user persona evidenced in testimonial attribution.)

How it works

Survicate lets teams collect feedback across channels, automatically analyze and categorize it into themes and sentiment, track results in dashboards, and sync responses into other tools to trigger follow-up workflows.

Key features

• Unlimited multichannel surveys
• Research Assistant
• 25+ integrations
• Multilingual surveys
• Custom branding
• Advanced survey logic
• Webhooks and Export API
• AI Categorization & Sentiment
• Respondent Identification
• Event & Behaviour Targeting
• Multi-channel surveys across email, websites, apps, and other touchpoints
• Automatic analysis of feedback from surveys, support tickets, call recordings, and reviews
• Custom dashboards for tracking insights
• Workflow triggers and data sync to connected tools
• Automatic enrichment with CRM and product data
• Auto-generated topics that sort feedback into themes
• Precise targeting with segments and custom surveys
• AI-powered research chatbot that summarizes feedback from all sources
• Sentiment analysis for customer feedback
• Customizable real-time dashboards and reporting
• Survey templates for NPS, CSAT, CES, product-market fit, and more
• AI-driven question suggestions

What it works with

What it says it delivers

• Build the ultimate program for customer feedback.
• One platform to turn feedback into impact.
• Collect, analyze, and act on customer insights efficiently.
• Centralize all feedback data in one place.

In the vendor's own words, from its website.

Pricing

• Monthly or annually billed plans with custom yearly options

About the company

Where this came from

Compiled from 1 public page on survicate.com.

Who uses it

Named on survicate.com.

Use cases on its website

• NPS surveys ↗

Security and compliance

• ✓ PII Protection