TOTANGO.COM

Totango

Totango presents Odie as a customer intelligence and customer knowledge platform for post-sales teams and their agents.

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USE CASES

4 / 8

STAGES COVERED

EVIDENCE PAGE

2010

FOUNDED

THE CLIMB · WHERE TOTANGO HELPS

01 · USES

What it's used for

Time to value Expansion Renewal management Churn prevention

02 · ICP

Who it suits (ICP)

Chief Customer Officer
Customer Success Manager
VP of Revenue
Post-sales teams
Teams using agents in post-sales workflows

Buyers: Post-sales teams (Teams identified as the target users of Odie.)

03 · HOW IT WORKS

How it works

Totango says Odie gives post-sales teams access to customer-grade AI through a Customer Knowledge Engine, whether teams build those agents themselves or Totango builds them for them.

04 · FEATURES

Key features

Customer intelligence for post-sales teams and their agents
Customer-grade AI
Support for building agents or having them built for the team
Highly token efficient AI

05 · VALUE

What it says it delivers

Customer intelligence for post-sales teams and their agents
Odie is designed to give post-sales teams access to customer-grade AI

In the vendor's own words, from its website.

06 · PRICING

Pricing

Enterprise
Premier

07 · COMPANY

About the company

HEADQUARTERSRedwood City

FOUNDED2010 in Redwood City, United States

G2 RATING4.3 (968 reviews) G2 page

08 · EVIDENCE

Where this came from

Compiled from 1 public page on totango.com.

SHOW PAGES

totango.com/

HOW WE COMPILED IT →

09 · SECURITY

Security and compliance

No security details published

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BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

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