CHURNASSASSIN.COM
Churn Assassin
Churn Assassin helps B2B SaaS teams monitor customer health, track usage trends, and identify churn risk early so teams can prioritize at-risk accounts before renewal pressure increases.
PENWIPER PLANTNotothlaspi rosulatum
20
USE CASES
6 / 8
STAGES COVERED
39
EVIDENCE PAGES
3
NAMED CUSTOMERS
2001
FOUNDED
01 · USES
What it's used for
Time to valueHealth scoringUsage analyticsSentiment analysisExpansionRenewal managementChurn preventionVoice of customerCustomer advocacyMonitoring customer health scoresDetecting churn risks in advanceIdentifying expansion opportunitiesAutomating customer engagementEnhancing customer retention strategiesCustomer health monitoringUsage trend monitoringChurn prediction and early churn-risk identificationAccount prioritizationAccount watchlistingRisk visibility across accounts
02 · ICP
Who it suits (ICP)
SaaS companies, B2B startups, customer success teams, revenue teams, B2B SaaS companies, Customer Success teams, Subscription-based businesses, B2B SaaS teams
03 · HOW IT WORKS
How it works
Users connect a data source, then Churn Assassin continuously monitors customer health and usage patterns so teams can review scores, trends, alerts, and churn predictions and take earlier action on accounts that need intervention.
04 · FEATURES
Key features
- Customer health scores
- Usage trend monitoring
- Churn predictions
- Account watchlist and prioritization
- Customer dashboards
- AI playbooks and recovery recommendations
- Unlimited users and data retention
- Risk visibility
05 · INTEGRATIONS
What it works with
SalesforceHubSpotMicrosoft Dynamics 365PipedriveZapierMakeSlackMicrosoft Teams
06 · VALUE
What it says it delivers
- Speed time to value
- Reduce churn
- Improve customer health
- Automate workflows
- Increase retention
- Grow expansion revenue
- Strengthen customer advocacy
- 40% clients see better retention rates
- 98% reduction in busy work
- 72% faster identification of expansion opportunities
- Less surprise churn
- Clear usage visibility
- Focused intervention
- Reduce surprise churn
- Improve focus
- Make better intervention timing possible
In the vendor's own words, from its website.
07 · PRICING
Pricing
- $
- per month
- per year
- start for free
- 100-day money back guarantee
- Health
08 · COMPANY
About the company
HEADQUARTERSRaleigh, United States
FOUNDED2001 in Raleigh, United States
09 · BLOG
From the Churn Assassin blog
Churn Assassin Blog | Customer Success & SaaS Retention Insights ↗Subscribe to the Churn Assassin Newsletter | SaaS Retention Tips ↗Best SaaS Software Solutions for Customer Success and Churn Prediction ↗Customer Churn Strategy to the C-Suite Level | Improve Retention ↗How Churn Assassin Helps SaaS Companies Reduce Customer Churn ↗Are Expensive Customer Success Platforms Worth It? ↗Best Customer Success Software for SaaS Companies ↗Improving Retention: What B2B SaaS Companies Can Learn from Churn ↗Affordable Customer Success Platform: What Wins ↗10 · EVIDENCE
HOW WE COMPILED IT →
Where this came from
Compiled from 39 public pages on churnassassin.com.
SHOW PAGES
- churnassassin.com/
- churnassassin.com/platform/capabilities
- churnassassin.com/how-churn-assassin-works
- churnassassin.com/proof-churn-assassin-works
- churnassassin.com/faqs
- churnassassin.com/free-tools-and-resources
- churnassassin.com/connect-with-us
- churnassassin.com/subscribe-to-our-newsletter
- churnassassin.com/churnzero-vs-churn-assassin
- churnassassin.com/gainsight-vs-churn-assassin
- churnassassin.com/guidecx-vs-churn-assassin
- churnassassin.com/planhat-vs-churn-assassin
- churnassassin.com/totango-vs-churn-assassin
- churnassassin.com/vitally-vs-churn-assassin
- churnassassin.com/blog/top-churn-prediction-software-for-effective-customer-retention
- churnassassin.com/blog/maximizing-customer-success-impact-elevating-customer-churn-strategy-to-the-c-suite-level
- churnassassin.com/blog/reduce-saas-churn-with-churn-assassin
- churnassassin.com/saas-university-lets-learn-together
- churnassassin.com/blog/do-you-really-need-an-expensive-customer-success-platform
- churnassassin.com/blog/best-customer-success-software-for-saas-companies
- churnassassin.com/features/product-usage-analytics
- churnassassin.com/blog/how-your-b2b-saas-learns-from-churned-customers-to-improve-retention
- churnassassin.com/churn-bites-episode-5-stop-losing-customers-during-rapid-growth
- churnassassin.com/churn-bites-episode-7
- churnassassin.com/churn-bites-episode-6-joe-wilkinson
- churnassassin.com/churn-bites-episode-4-laura-lewis-secret-to-customer-retention
- churnassassin.com/churn-bites-episode-2-feedback-loops-in-b2b-saas
- churnassassin.com/access-the-churn-rate-calculator
- churnassassin.com/pricing
- churnassassin.com/features/features-summary
- churnassassin.com/airelys-tech-cuts-churn-by-36-saving-over-100k-annually-with-churn-assassin
- churnassassin.com/testimonials
- churnassassin.com/blog
- churnassassin.com/our-story
- churnassassin.com/churn-bites-a-b2b-saas-podcast-for-csms-and-founders
- churnassassin.com/support
- churnassassin.com/schedule-demo
- churnassassin.com/the-customer-success-leaders-guide-to-get-consensus-on-churn-assassin
- churnassassin.com/integrations
11 · CUSTOMERS
Who uses it
Techcompanythey
Named on churnassassin.com.
12 · USE CASES
Use cases on its website
13 · CASE STUDIES
Customer stories on its website
- company: company case study ↗
- tried: tried case study ↗
- Tech: Tech case study ↗
- Airelys Tech: How Airelys Tech Cut SaaS Churn by 36% and Saved $100K with Churn Assassin ↗
Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.
14 · SECURITY
Security and compliance
- ✓ SOC 2
APPCUES.COM
Appcues
In-app customer engagement platform for building targeted in-product messages, guides, surveys, and…
Shared stages: Onboard · Activate · Adopt · Expand · Renew · Advocate
VIEW PROFILE →
BASE.AI
Base AI
AI-powered platform for post-sale customer growth that runs onboarding, adoption, advocacy, references,…
Shared stages: Onboard · Activate · Adopt · Expand · Renew · Advocate
VIEW PROFILE →
HYPERENGAGE.IO
Hyperengage
Hyperengage offers post-sales AI agents built on a unified customer memory graph to support renewals,…
Shared stages: Onboard · Activate · Adopt · Expand · Renew · Advocate
VIEW PROFILE →
Work at Churn Assassin, or spotted something wrong? SUGGEST AN EDIT →
