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FRIGADE.COM

Frigade provides an in-product AI assistant, Assist API, and onboarding tools that learn a software product by using it, then help users with answers, walkthroughs, nudges, and actions inside the product.

Crawl update (2026-10-29): We could only read part of this website (66 pages saved). Some pages were not found.

Botanical engraving of the yellow snow marguerite YELLOW SNOW MARGUERITE
Dolichoglottis lyallii
5
USE CASES
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STAGES COVERED
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NAMED CUSTOMERS
2023
FOUNDED
THE CLIMB · WHERE FRIGADE HELPS
  1. 01 Sign-up SEE VENDORS →
  2. 02 Onboard COVERED →
  3. 03 Activate COVERED →
  4. 04 Adopt COVERED →
  5. 05 Support COVERED →
  6. 06 Expand COVERED →
  7. 07 Renew SEE VENDORS →
  8. 08 Advocate COVERED →
01 · USES

What it's used for

Support deflectionUser activationFeature adoptionVirtual CSMExpansion & upsell
02 · ICP

Who it suits (ICP)

  • Teams that want in-product AI onboarding and help for their own software product.
  • Early-stage B2B SaaS companies.
03 · HOW IT WORKS

How it works

Frigade learns a product by signing in and working through the same workflows customers use, combines that understanding with documentation and team guidance, then answers questions, guides users, and can complete tasks inside the product.

04 · FEATURES

Key features

  • AI-generated tours
  • Walkthroughs on the live screen
  • Suggestions
  • Generative UI
  • Skills for taking action in your app
  • Automatic re-learning as the product changes
  • Feedback to coach answers without code
  • Insights into where users need help
  • Mobile web guidance
  • Tool calls for your own tools
  • APIs, SDKs, and controls
05 · INTEGRATIONS

What it works with

SlackIntercomFinNotionConfluenceMintlifyHeapSalesforcePostHogHubSpotZendeskPylonFreshdeskAmplitudeMixpanelSegmentWebhooksFrigade MCP Server
06 · VALUE

What it says it delivers

  • Every question resolved inside your product.
  • Put product expertise within reach.
  • From answer to action.

In the vendor's own words, from its website.

07 · PRICING

Pricing

  • Growth: Starting at $1,000 / month
  • Enterprise: Custom
08 · COMPANY

About the company

HEADQUARTERSSan Francisco, United States
FOUNDED2023 in San Francisco, United States
G2 RATING4.8 (27 reviews) checked 4 Nov 2026 G2 page
09 · CUSTOMERS

Who uses it

ValleyHotplateMorning Consult

Named on frigade.com.

10 · USE CASES

Use cases on its website

11 · CASE STUDIES

Customer stories on its website

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

12 · SECURITY

Security and compliance

  • ✓ SOC 2 Type II
  • ✓ GDPR compliant
COMPARE WITH · SIMILAR KIT FOR THE SAME STAGES
APPCUES.COM Appcues In-app customer engagement platform for building targeted in-product messages, guides, surveys, and… Shared stages: Onboard · Activate · Adopt · Support · Expand · Advocate VIEW PROFILE → BASE.AI Base AI AI-powered platform for post-sale customer growth that runs onboarding, adoption, advocacy, references,… Shared stages: Onboard · Activate · Adopt · Support · Expand · Advocate VIEW PROFILE → HYPERENGAGE.IO Hyperengage Hyperengage offers post-sales AI agents built on a unified customer memory graph to support renewals,… Shared stages: Onboard · Activate · Adopt · Support · Expand · Advocate VIEW PROFILE →
BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

Work at Frigade, or spotted something wrong? SUGGEST AN EDIT →

Chris Sparshott
WHO RUNS IT

Chris Sparshott

CUSTOMER SUCCESS, SUPPORT AND RENEWALS LEADER · SUCCESSBYCS

Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.

Explore the Post-Sales Reset ↗ VIEW LINKEDIN PROFILE ↗ DIRECTORY@SUCCESSBYCS.COM →