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INFLUITIVE.COM

Customer advocacy and community platform with use cases for references, reviews, feedback, referrals, customer stories, and customer education, plus an AI agent for customer engagement and support.

Botanical engraving of the alpine eyebright ALPINE EYEBRIGHT
Euphrasia revoluta
12
USE CASES
4 / 8
STAGES COVERED
1
EVIDENCE PAGE
8
NAMED CUSTOMERS
2010
FOUNDED
THE CLIMB · WHERE INFLUITIVE HELPS
  1. 01 Sign-up SEE VENDORS →
  2. 02 Onboard SEE VENDORS →
  3. 03 Activate COVERED →
  4. 04 Adopt SEE VENDORS →
  5. 05 Support COVERED →
  6. 06 Expand SEE VENDORS →
  7. 07 Renew COVERED →
  8. 08 Advocate COVERED →
01 · USES

What it's used for

Knowledge baseRenewal managementChurn preventionVoice of customerGet More ReviewsAmplify Social MediaGrow Product AdoptionManage Customer ReferencesGet Valuable Customer FeedbackOnboard, Train & Empower CustomersDrive More Customer ReferralsNurture Impactful Customer Stories
02 · ICP

Who it suits (ICP)

  • Client Marketing Manager
  • Customer Success Manager
  • VP of Customer Experience
  • customer success teams
  • Customer-obsessed brands
  • Businesses running modern customer marketing programs

Buyers: Customer marketers, Client Marketing Manager (Example customer role shown in testimonial attribution.)

03 · HOW IT WORKS

How it works

Influitive positions its platform as a modern engagement platform that helps businesses discover, nurture, and mobilize customer advocates through powerful tools and expert services, including tailored experiences such as personalized onboarding, incentivized learning, and guided journeys.

04 · FEATURES

Key features

  • AI agent for customer engagement and support
  • 24/7 availability
  • Best practices repository
  • Strategic support
  • Referrals, references and reviews at scale
  • Gamified campaigns
  • Personalized onboarding
  • Incentivized learning
  • Guided journeys
  • Customer community
05 · VALUE

What it says it delivers

  • Turn your customers into loyal advocates
  • Mobilize customer advocates with a modern engagement platform combining powerful tools and expert services
  • Discover, nurture, and mobilize advocates to help grow your businesses
  • Create a thriving community offering superior experience and build customer loyalty

In the vendor's own words, from its website.

06 · PRICING

Pricing

  • $
  • per user
07 · COMPANY

About the company

HEADQUARTERSToronto, Canada · Boston, United States · Palo Alto, United States
FOUNDED2010 in Toronto, Canada
G2 RATING4.4 (396 reviews) checked 4 Nov 2026 G2 page
08 · EVIDENCE

Where this came from

Compiled from 1 public page on influitive.com.

SHOW PAGES
HOW WE COMPILED IT →
09 · CUSTOMERS

Who uses it

DropboxWileyON24CeridianMarketoMountain DewIBMBuilt Technologies

Named on influitive.com.

10 · USE CASES

Use cases on its website

11 · SECURITY

Security and compliance

No security details published

COMPARE WITH · SIMILAR KIT FOR THE SAME STAGES
REFINER.IO Refiner Customer feedback software for SaaS and digital product teams focused on contextual in-app and mobile… Shared stages: Activate · Support · Renew · Advocate G2: 4.6 (8 reviews) VIEW PROFILE → APPCUES.COM Appcues In-app customer engagement platform for building targeted in-product messages, guides, surveys, and… Shared stages: Activate · Support · Renew · Advocate VIEW PROFILE → BASE.AI Base AI AI-powered platform for post-sale customer growth that runs onboarding, adoption, advocacy, references,… Shared stages: Activate · Support · Renew · Advocate VIEW PROFILE →
BEFORE YOU BUY

Is it the kit, or the map?

The Post-Sales Reset looks at how your customers move from signed deal to renewal, and finds the few changes that matter most.

EXPLORE THE POST-SALES RESET ↗

Work at Influitive, or spotted something wrong? SUGGEST AN EDIT →

Chris Sparshott
WHO RUNS IT

Chris Sparshott

CUSTOMER SUCCESS, SUPPORT AND RENEWALS LEADER · SUCCESSBYCS

Not sure which leg of the climb is the problem? Kit helps, but the path matters more. The Post-Sales Reset finds where your customers are getting stuck and what to fix first.

Explore the Post-Sales Reset ↗ VIEW LINKEDIN PROFILE ↗ DIRECTORY@SUCCESSBYCS.COM →