Jimo
Digital adoption platform for B2B SaaS that combines no-code onboarding experiences with an in-app AI agent for guidance, answers, actions and product insights.
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TIKUMU · LARGE MOUNTAIN DAISYCelmisia semicordata
What it's used for
Who it suits (ICP)
Growing SaaS companies, B2B SaaS companies, Product teams
Buyers: Product teams, Product designers (Can create and launch campaigns without development help.), Training and documentation leads (Can use the AI agent for in-product guidance and training.)
How it works
Jimo installs with one script tag and a knowledge source. Its agent reads the app through Interface Context, keeps a live catalog of screens and elements, then guides users through flows, answers from docs and data, or takes actions from a panel docked inside the product.
Key features
- AI-generated tours from recorded user flows
- Audience segmentation
- Page targeting
- Action-based triggers
- Product usage analytics and drop-off analysis
- Create actions from product analytics
- Checklists
- Surveys
- Announcements
- Changelog posts
- Hints
- AI answers grounded in docs and data
- In-product actions by the AI agent
- Escalation to Intercom or Zendesk
- Automatic translation and multilingual experiences
- A/B testing
What it works with
What it says it delivers
- Increase user adoption, engagement and retention with the best user experience.
- Guide users from sign-up to value with automated, personalized onboarding flows—no dev work required.
- Create captivating in-app messages with ease, leveraging no-code design to boost engagement and product adoption.
In the vendor's own words, from its website.
Pricing
- Adoption Agent: $79/mo billed annually · 99 monthly
About the company
Who uses it
Named on jimo.ai.
Use cases on its website
Customer stories on its website
- Filestage: 28 Nudges, 92 Segments, 1 Month: How Filestage Scaled Product Education with Jimo ↗
- Altior: How Altior Turned Jimo's AI Agent into Its Next-Generation Product Guide ↗
- AB Tasty: From 3 Months to 2 Weeks: How AB Tasty Transformed Their Feature Launch Process ↗
Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.
Security and compliance
- ✓ SOC 2
- ✓ GDPR
- ✓ EU hosting
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