Trainn

What it's used for

Who it suits (ICP)

• Customer Success Lead
• Sr. Manager, Strategic Programs
• Lead Business Strategist
• customer success teams
• Customer-facing teams that need to create and deliver scalable product training and self-serve education.
• Software businesses training customers on product onboarding, feature adoption, and ongoing enablement.

Buyers: Customer Success teams, Customer Education / Training teams, Customer Implementation teams, Support teams, Documentation teams

How it works

Teams record a workflow or screen recording, Trainn generates videos, guides, and walkthroughs, and the content is then delivered through links, embeds, in-app tutorials, a knowledge base, or a branded academy with analytics.

Key features

• AI video and guide generation from a single screen recording
• Step-by-step guides and interactive walkthroughs
• In-app tutorials without writing code
• Searchable knowledge base / knowledge hub
• No-code academy/LMS with courses, quizzes, and certifications
• Content translation into 30+ languages
• Training engagement and learner analytics
• Dynamic user groups and personalized learning paths

What it works with

What it says it delivers

• Drive adoption and cut support tickets with branded courses built from AI-generated product videos.
• Create, deliver, and track training without juggling multiple tools or siloed data.
• Scale customer training without increasing manual effort.

In the vendor's own words, from its website.

Pricing

• Creator: $19/month
• Launch: $2,400/year
• Scale: $10,000/year
• Enterprise: $39,900/year

About the company

Where this came from

Compiled from 1 public page on trainn.co.

Who uses it

Named on trainn.co.

Use cases on its website

• Customer training platform ↗
• Customer education LMS ↗
• Partner training LMS ↗
• Sales enablement training ↗

Customer stories on its website

• ServiceNow: How ServiceNow’s 15-Person Multimedia Team Tripled Video Output by Enabling 200+ Writers to Create Procedural Videos Themselves ↗
• BuildOps: The BuildOps Learning Center ↗
• Neutrinos: How Neutrinos Achieved 70% Platform Adoption and Delivered 1000+ Certifications in 9 Months with Trainn ↗
• Groundplan: How Groundplan Reduced Repetitive Training with an Academy ↗
• Keka: How Keka HR Slashed Training Time by 50% and Made their Video Creation Process 6X Faster with Trainn’s AI-Powered Training Platform ↗
• Wingman: The Wingman Academy - How Wingman Uses Trainn to Onboard Customers Faster ↗

Links to the vendor's own pages. Results aren't repeated here until each one is checked against its page.

Security and compliance

• ✓ GDPR Compliant
• ✓ ISO 27001 Certified
• ✓ SOC 2 Type II Verified